Y7 Studio Associate

Y7 Studio; Los Angeles (CA); On-site; USD 23,419 - 27,552; Part time

Job summary

Y7 Studio in Los Angeles is seeking a part-time Studio Experience Associate to enhance member and guest experiences. This role blends operations, hospitality, and community building, ensuring a welcoming environment.

The ideal candidate has strong customer service skills, a passion for fitness and wellness, and is detail-oriented. Responsibilities include managing check-ins, assisting with studio operations, and actively engaging with members before and after classes. Flexible hours are required.

Qualifications

• 1+ year of customer service, hospitality, or fitness studio experience preferred.
• Passion for fitness and wellness, building inclusive communities.
• Ability to empathize and problem-solve in real time.

Responsibilities

• Greet members and guests warmly and professionally.
• Manage check-ins, bookings, payments, and procedures.
• Maintain a safe, clean environment across all spaces.

Skills

Customer service experience

Communication skills

Interpersonal skills

Reliability

Detail-oriented

Tools

POS systems

Scheduling software

Tablets

Job description

As a Studio Experience Associate, you are the heartbeat of the studio. You set the tone for every member and guest interaction; from the warm welcome at check-in, to ensuring the studio is clean, safe, and ready for every class. This is a service-first, community-driven role that blends operations, hospitality, and brand energy. You’ll thrive here if you’re passionate about wellness, love connecting with people, and can balance detail-oriented tasks with genuine human connection.

Job Type: Part-time.

Responsibilities

Member & Guest Experience

• Greet members, first-time visitors, and guests with warmth, professionalism, and brand pride.
• Provide onboarding support for new visitors, including studio tours, class preparation, and account setup.
• Proactively engage with members before and after classes to foster community and elevate the member experience.
• Assist with locker support, retail inquiries, and account troubleshooting.

Studio Operations

• Manage check‑ins, bookings, payments, and waitlist procedures across studio platforms (Mindbody, ClubReady, or equivalent).
• Support daily operations, including opening and closing the studio, laundry, restocking supplies, and light cleaning.
• Partner with instructors and team members to ensure smooth class turnover and excellent in‑class experience.
• Maintain a safe, clean, and branded environment across all spaces (studios, restrooms, locker areas).

Brand Ambassadorship & Events

• Uphold studio aesthetic and energy to align with brand presentation standards.
• Represent the studio in the local community, supporting grassroots marketing, wellness fairs, and studio-hosted events.
• Contribute to cultivating an inclusive and accessible community that celebrates diversity and encourages all voices.

Qualifications

• 1+ year of customer service, hospitality, or fitness studio experience (preferred).
• Passion for fitness, wellness, and building inclusive communities.
• Excellent communication and interpersonal skills; ability to empathize and problem-solve in real time.
• Tech-savvy: comfortable using tablets, POS systems, and scheduling software (training provided).
• Highly reliable, punctual, and detail-oriented; thrives in fast-paced environments.
• Flexible availability, including early mornings, evenings, weekends, and holidays.

Physical Requirements

• Able to stand for long periods of time and move around the studio.
• Comfortable lifting up to 45 pounds and performing light cleaning/restocking.
• Willing to assist with minor studio/equipment setup.
• Able to work in an energetic environment with music and frequent class transitions.

Salary: $17.87 per hour.