Wyndham- Housekeeper

Scott Enterprise Hotels, Ambassador, and Corporate Divisions; Erie (Erie County); On-site; USD 24,000 - 28,000; Full time

Job summary

Scott Enterprise Hotels, Ambassador, and Corporate Divisions is seeking a Housekeeper to maintain guest rooms to brand and system standards in Erie, United States. You will clean rooms, restock supplies, and ensure safety and security procedures are followed.

Responsibilities include cleaning bathrooms, making beds, vacuuming, handling lost items, and responding to guest requests with courtesy. The role requires reliability and adherence to property standards.

Qualifications

• Clean assigned rooms according to property standards.
• Ability to restock supplies and manage housekeeping carts.

Responsibilities

• Clean assigned rooms according to property standards, including beds, bathrooms, vacuuming, and dusting.
• Restock usable items in suites according to System Standards.
• Maintain and restock housekeeping cart daily.
• Operate housekeeping equipment safely and correctly.
• Know hotel emergency procedures and key control procedures.
• Log and secure lost and found items with the Executive Housekeeper.
• Report unusual situations in guest suites promptly to supervision.
• Complete maintenance work orders and communicate with inspectors.
• Assist guests with special requests and answer questions about hotel facilities.

Job description

SUMMARY

Responsible for the cleaning and preparation of hotel rooms for the guest while maintaining system standards and consistency.

DUTIES AND RESPONSIBILITIES

which may include, but are not limited to, the following tasks:

• Clean assigned rooms according to property standards. This includes making beds, cleaning bathrooms, vacuuming carpet, washing dishes and dusting furniture.
• Place and restock usable items in the suite including paper items, soap, towels, matches, and candy, according to System Standards.
• Clean immediate exterior entry areas and windows, according to standards.
• Operate housekeeping equipment in a correct and safe manner.
• Maintain and restock housekeeping cart each day.
• Know hotel emergency procedures.
• Responsible for the proper administration of key control for issued keys, or keys left by guests in suite.
• Bring all lost and found items to the Executive Housekeeper's office for logging and storage.
• Report immediately to the Executive Housekeeper any out of the ordinary situation in the guests' suite, including unreported pets, parties in the suite, unusually dirty sites or a vacant suite when the room is though to be occupied.
• Complete maintenance work orders and deliver to Inspector or designated area in a timely manner.
• Accommodates guest special requests courteously.
• Answer guest questions regarding hotel and local area facilities and services.
• Miscellaneous duties as assigned; reasonable requests from a supervisor.