Housekeeper

Hyatt | RC Hotel 1 LLC; Rapid City (SD); On-site; USD 16,531 - 22,041; Full time

Job summary

Hyatt | RC Hotel 1 LLC is seeking a Housekeeper to maintain cleanliness and order across guest rooms and public areas. You will replenish supplies, tidy spaces, and ensure a welcoming environment while adhering to safety and hygiene standards.

You will follow franchise standards, manage linens, handle waste, and report maintenance needs. Strong attention to detail and the ability to work efficiently on schedule are essential. Greet guests warmly and ensure privacy and safety throughout duties.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to operate cleaning equipment.
• Ability to use cleaning chemicals safely.
• Knowledge of cleaning techniques and proper sanitation practices.
• Time management skills to complete tasks efficiently and on schedule.
• Ability to follow instructions and adhere to safety protocols.
• Must be able to handle crises calmly and effectively.

Responsibilities

• Cleans guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways.
• Sorts, counts, folds, marks, and carries linens.
• Replenishes supplies such as bathroom amenities, coffee/tea service items, cups/lids and writing supplies.
• Moves furniture, hangs drapes, and rolls carpets to meet brand standards.
• Transports trash and waste to disposal area and dirty linens to laundry.
• Replaces light bulbs, batteries, and completes maintenance tickets as needed.
• Stocks, organizes, and maintains housekeeping carts and equipment.
• Greet guests in a warm, friendly manner and maintain guest privacy and security.
• Communicate with maintenance regarding room needs and follow safety protocols.
• All other duties as assigned.

Skills

Attention to detail

Organizational skills

Operate cleaning equipment

Clean with chemicals safely

Cleaning techniques

Time management

Follow instructions

Crisis management

Job description

POSITION SUMMARY

This role is responsible for maintaining cleanliness, order, and sanitation. The primary duties include cleaning and organizing rooms, replenishing supplies, and ensuring a tidy and welcoming environment. Housekeepers must adhere to safety and hygiene standards while delivering exceptional attention to detail.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Cleans guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways.
• Sort, count, fold, mark, and/or carry linens.
• Cleans hotel according to franchise standards and within required timeframes to include but not limited to stripping and making beds; dusting furniture; washing walls, ceiling, and woodwork; vacuuming, scrubbing, waxing, and polishing floor; washing windows, door panels, and sills; emptying wastebaskets; cleaning and vacuuming rugs, carpets, upholstered furniture, and draperies; and cleaning bathroom sink, toilet and tubs/showers stalls.
• Replenishes supplies such as bathroom amenities, coffee/tea service items, cups/lids and writing supplies.
• Moves furniture, hangs drapes, and rolls carpets to ensure compliance with brand requirements.
• Transports trash and waste to disposal area.
• Transports dirty linens to laundry room or place down laundry chute.
• Replaces light bulbs, batteries, and completes maintenance tickets as needed to ensure guest room is fully functional and in working condition for guests' arrival.
• Stocks, organizes, and maintains housekeeping carts and equipment.
• Greet guests in warm, friendly manner and always with a smile.
• Ensures key control and security policies to maintain the guests' privacy and security of personal belongings when working in guestrooms.
• Use all materials, chemicals and tools safely to avoid injury, waste, unnecessary damage or accidents.
• Communicate with maintenance department regarding room needs.

• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities.

JOB REQUIREMENTS

• Strong attention to detail and organizational skills.
• Ability to operate cleaning equipment.
• Ability to use cleaning chemicals safely.
• Knowledge of cleaning techniques and proper sanitation practices.
• Time management skills to complete tasks efficiently and on schedule.
• Ability to follow instructions and adhere to safety protocols.
• Must be able to handle a crisis in a calm, effective manner including upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.

EDUCATION and/or EXPERIENCE

No specific knowledge, education or training required to accomplish the essential functions of this job.