ROOM ATTENDANT

TEXAS WESTERN MANAGEMENT PARTNERS; Abilene (TX); On-site; USD 18,000 - 24,000; Full time

Job summary

TEXAS WESTERN MANAGEMENT PARTNERS in Abilene, TX, is seeking a hotel room attendant to maintain high cleanliness standards across guest rooms and bathrooms. The role involves changing linens, dusting surfaces, and ensuring rooms are ready for sale.

You will respond to guest requests, manage supplies, and follow brand-specific procedures to support a positive guest experience. A professional appearance and teamwork are essential.

Responsibilities

• Cleans and services assigned guest rooms and bathrooms according to procedures and standards.
• Changes sheets, makes beds, and vacuums in stay-over and check-out rooms.
• Dusts all surfaces in guest rooms including furniture and fixtures.
• Cleans all mirrors.
• Notifies front desk when service is complete so rooms may be booked.
• Reports rooms unable to be serviced within time standards to supervisor.
• Reports unsafe conditions to supervisor.
• Responds to guest requests promptly and professionally.
• Keeps linen cart and supplies neat and organized.
• Keeps equipment, keys, and supplies secure.
• Reports lost and found items to supervisor.
• Replaces light bulbs.
• Transports trash and waste to disposal area.
• Replenishes room supplies as needed.
• Cleans rooms per brand and company minutes per room standard.
• Follows team cleaning and self-inspection procedures.
• Responds to guest requests promptly and follows up for guest satisfaction.
• Keeps maid station clean and makes rollaway beds.
• Maintains a professional appearance.
• Follows company policies and procedures.

Job description

Job Responsibilities

• Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
• Changes sheets, makes beds and vacuums in both stay-over and check-out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air conditioning units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold.
• Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Reports needed repairs of unsafe conditions to the supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains the security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to the supervisor.
• Replaces light bulbs.
• Transports trash and waste to disposal area.
• Replenishes supplies such as drinking glasses, writing supplies, bathroom supplies, and linen.
• Cleans rooms in accordance with the specific brand and company minutes per room standard.
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department and follows up to ensure guest satisfaction.
• Keeps maid station clean and organized and makes rollaway beds.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management.