Housekeeper

Comfort Inn; Erie (Erie County); On-site; USD 28,000 - 36,000; Full time

Job summary

Comfort Inn is seeking dedicated housekeeping staff responsible for cleaning and preparing hotel rooms for guests. The role involves maintaining property standards by cleaning assigned rooms, restocking supplies, and ensuring the cleanliness of immediate exterior areas. Candidates should have physical stamina to stand for long periods and the ability to communicate effectively. A normal hotel environment is where most work will take place.

Qualifications

• Ability to communicate using simple phrases and comprehend simple instructions.
• Physical ability to stand and walk for more than 3 hours.
• Ability to bend, stretch, twist, or reach.

Responsibilities

• Clean assigned rooms according to property standards.
• Restock usable items in the suite according to system standards.
• Report any out-of-ordinary situation in the guest's suite.

Job description

SUMMARY

Responsible for cleaning and preparation of hotel rooms for guests while maintaining system standards and consistency.

RESPONSIBILITIES

• Clean assigned rooms according to property standards, including making beds, cleaning bathrooms, vacuuming carpet, washing dishes, and dusting furniture.
• Place and restock usable items in the suite, including paper items, soap, towels, matches, and candy, according to system standards.
• Clean immediate exterior entry areas and windows according to standards.
• Operate housekeeping equipment correctly and safely.
• Maintain and restock housekeeping cart each day.
• Know hotel emergency procedures.
• Properly administer key control for issued keys, or keys left by guests in the suite.
• Bring all lost and found items to the Executive Housekeeper's office for logging and storage.
• Report immediately to the Executive Housekeeper any out‑of‑ordinary situation in the guest's suite, including unreported pets, parties, unusually dirty sites, or a vacant suite when the room is thought to be occupied.
• Complete maintenance work orders and deliver to inspector or designated area in a timely manner.
• Accommodate guest special requests courteously.
• Answer guest questions regarding the hotel and local area facilities and services.
• Miscellaneous duties as assigned; reasonable requests from a supervisor.

PHYSICAL REQUIREMENTS

• Ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
• Ability to communicate using simple phrases, sentences, or sign language.
• Ability to comprehend simple instructions.
• Ability to follow safety rules.
• Ability to stand and walk for more than 3 hours.
• Ability to push, lift and carry objects 15‑50 lbs frequently during a shift.

WORK ENVIRONMENT

• Most work is performed in a normal hotel environment.