WPPA Office Assistant

White Plains Hospital; White Plains (KY); In loco; USD 31.000 - 47.000; Tempo pieno

Descrizione del lavoro

White Plains Hospital Medical Center in West Harrison, NY seeks an office clerk to perform diversified clerical duties and maintain positive communication with patients, families, physicians and facilities. The role is non-exempt, day shift, Monday–Friday, with involvement in scheduling, record handling, and team huddles.

Responsibilities include managing appointments, processing documents, verifying insurance, and supporting the care team while upholding infection control standards and cost

Competenze

• High School required or GED.
• Less than 1 year patient relations experience required.
• Less than 1 year general office experience required.
• Less than 1 year physician practice patient experience preferred.
• Basic medical terminology and electronic scheduling/EMR experience preferred (low proficiency).

Mansioni

• Schedules and confirms patient appointments and arrivals using the Practice Management System when available.
• Fulfills responsibilities such as sending/receiving patient records and documents; scheduling procedures; pre-certification verification; verifying insurance coverage and demographics; updating charts.
• Answers telephone, relays messages, and provides information as needed.
• Maintains and organizes files; assists in establishing office systems.
• Orders office supplies and operates related equipment.
• Attends meetings, takes and distributes minutes; participates in daily huddles and team meetings.
• Complies with infection control standards and cost containment practices.

Conoscenze

Patient relations experience

General office experience

Basic communication skills

Formazione

High School Diploma or GED

Descrizione del lavoro

City/State:

West Harrison, New York

Department:

WPHPA Medical Specialties_6

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

Day

Hours Per Pay Period:

75

Pay Rate/Range:

$22.6258 to $33.9332

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

A non-exempt position that performs diversified office-clerical duties as well as interacts and maintains efficient and positive communication with patients, families, physicians, providers and outside facilities and individuals.

Essential Functions

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
• Schedules and confirms patient appointments and arrival utilizing Practice Management System whenever available
• Fulfills responsibilities as assigned that may include sending/receiving patient records and documents; scheduling surgical procedures and tests; obtaining pre-certification for health care services; verifying insurance coverage and patient demographics; scanning; managing and updating charts to ensure that information is complete.
• Answers telephone, relays messages, and provides information when necessary.
• Maintains files and assists in establishing office systems.
• Orders office supplies.
• Operates related office equipment
• Attends meetings, takes and distributes minutes
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor
• Adheres to White Plains Hospital infection control standards including, but not limited to hand hygiene
• Utilizes appropriate steps in the decision making process to include recognition and priority setting relating to patient care and practice based issues.
• Collaborates and communicates with the health care team
• Completes annual mandatory requirements including Occupational Health Requirements
• Attends mandatory in-services
• Participates as a member of the patient care team and responsible for participating in daily huddles and regular schedule practice team meetings.
• Utilizes cost containment practices
• May prepare and maintain various statistical data
• Performs all other duties as assigned

Qualifications

• High School Required or
• GED
• less than 1 year Previous patient relations experience required Required
• less than 1 year General office experience Required
• less than 1 year Previous physician practice patient experience Preferred
• Basic medical terminology, Electronic Scheduling and Electronic Medical Record experience preferred. (Low proficiency)

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.