WPForms: Improvement Supervisor

The10minutecareersolution; Town of Florida (NY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

A technology solutions company is seeking an Improvement Supervisor to manage and mentor a team while also engaging in hands-on technical work. This hybrid role requires a balance of coding and management, ensuring high-quality delivery of WordPress plugins. Ideal candidates have extensive web development experience and strong leadership attributes. Participation in team-based problem-solving and technical discussions is key. The position is remote but based in Florida, USA, with required availability for portion of the day.

Qualifications

• 7+ years of proven web development experience.
• 3+ years of hands-on engineering management experience.
• Strong proficiency in PHP and modern frameworks.

Responsibilities

• Lead and mentor a team of builders through collaboration.
• Write production-quality code for critical features.
• Drive hiring decisions and maintain development processes.

Skills

High ownership

High accountability

Excellent verbal and written communication

Mentoring through pair programming

Problem-solving

Education

7+ years of proven web development experience

Experience in engineering management

Experience leading remote teams

Upper-intermediate English level

Tools

PHP (modern PHP 7+/8+)

Laravel or other PHP frameworks

MySQL

Git workflows

AWS or Google Cloud

Job description

Overview

Headquarters: West Palm Seaside, Florida, United States
URL: https://wpforms.com/

As an Improvement Supervisor at Superior Motive, you may be part of the WPForms workforce as a hands-on technical chief who is not afraid to get their palms dirty. This isn’t your typical administration function – we’re searching for somebody who thrives as both a pacesetter and a individual contributor.

We’re searching for an Improvement Supervisor who can seamlessly change between writing manufacturing code, architecting solutions, and leading a workforce of gifted builders. You will be anticipated to take care of individual contributions while also driving workforce excellence, mentoring builders, and ensuring our WordPress plugins ship distinctive quality to tens of millions of customers worldwide.

It is a hybrid function where you may spend roughly 40-50% of your time on hands-on technical work and 50-60% on management and administration obligations. You will be equally comfy doing both and can adjust the split based on the number of direct/indirect reports. We’d like somebody who demonstrates high ownership, operates with high accountability, and takes full responsibility for both team outcomes and individual deliverables.

The ideal candidate would not simply manage work – they do the work. You will be in the codebase each day, leading by example, and setting and maintaining a high technical bar. You should be comfortable jumping into complex issues, writing code alongside your team, and making technical decisions with confidence and autonomy while maintaining a high degree of collaboration with the Product Manager.

Interested in applying?

Please read and comply with the next steps outlined in “Learn how to Apply” on the bottom of this listing.

Consideration to detail is one of our core values. This is your opportunity to stand out.

To like this function, here’s the kind of individual you might be

• You embody high possession – when something must be finished, you take charge and ship outcomes.
• You use high accountability – you identify issues, create solutions, and execute without constant oversight.
• You are a player-coach who leads from the front, and by example.
• You are a wonderful communicator, fluent in both verbal and written English, ensuring transparency and clarity in all interactions.
• You take pride in both your individual contributions and your team’s success – you measure yourself by every metric.
• You mentor through pair programming and code reviews, not only meetings and demos.
• You can give and receive constructive feedback and act on it quickly.
• You are passionate about building both great products and great teams.
• You are capable of leading Groups of Groups.

Common obligations (Widespread responsibilities) include

Management (50-60% of your time):

• Lead, mentor, and develop a workforce of builders through hands-on collaboration.
• Facilitate technical discussions.
• Remove blockers and shield the team from distractions while maintaining productivity.
• Drive hiring decisions and help build a world-class engineering workforce.
• Establish and maintain development processes that enable high-velocity delivery.
• Collaborate with Product, QA, and Design teams to ensure alignment.
• Take full ownership of team deliverables and deadlines – no excuses.
• Foster a culture of extreme ownership and high accountability within your team.

Technical leadership (40-50% of your time):

• Write production-quality code for critical features and complex issues.
• Architect technical solutions and make key technical choices.
• Evaluate, implement, and enforce best practices for AI tools adoption to boost team productivity while maintaining code ownership and security standards.
• Lead by example with hands-on coding, debugging, and problem-solving.
• Conduct code reviews and ensure code quality standards are exceeded.
• Optimize performance and scalability for tens of millions of WordPress users.
• Drive technical excellence by direct contribution to the codebase.
• Prepare and evaluate technical design documents for major features.
• Troubleshoot and resolve complex technical issues with direct involvement.

Technical requirements

• 7+ years of proven web development experience.
• 3+ years of hands-on engineering management experience.
• Strong proficiency in PHP (modern PHP 7+/8+), 5+ years.
• Experience with Laravel or other modern PHP frameworks.
• Experience leveraging AI-powered coding assistants to speed up development workflows and improve code quality across the team.
• 4+ years of extensive WordPress plugin development experience.
• Deep experience with MySQL, database optimization, and scaling.
• Mastery of software design patterns, SOLID principles, and clean architecture.
• Track record of shipping production code regularly while in a leadership role.
• Experience with Git workflows, CI/CD pipelines, and DevOps practices.
• Experience with cloud platforms (AWS, Google Cloud) and containerization (Docker, Kubernetes).
• Strong experience with RESTful APIs and third-party integrations.
• Proven ability to debug and resolve complex technical issues independently.
• Proven experience leading engineering teams while maintaining individual contributions.
• Track record mentoring developers and improving team capabilities.
• Ability to make autonomous decisions and take full accountability for outcomes.
• Experience balancing technical debt with feature delivery.
• Ability to manage specific tasks while maintaining a high degree of collaboration with the Project Management function.
• Experience working in fast-paced, high-growth environments.
• Ability to keep complex concepts simple (simplicity is a core value).
• English at upper-intermediate level or higher.
• Experience leading fully remote, distributed teams.
• Personal computer with internet access.
• Availability to participate in audio/video conferences between 9am and 5pm ET.

Bonus if you have

• Experience scaling WordPress to handle millions of users.
• Track record of significant open-source contributions or WordPress core contributions.
• Experience with microservices and distributed systems.
• Background in SaaS platforms and subscription-based products.
• Experience with performance optimization at scale.
• Experience integrating AI/ML solutions into WordPress plugins or SaaS products.
• Past experience in a player-coach role at a high-growth company.
• Track record building and scaling engineering teams from scratch.

Location

This is a remote position – our team is global. Our base is in Florida, USA, and company hours are 9am – 5pm ET (UTC-5). Full coverage isn’t required, but you must be available for a portion of the day.

Inclusion

Superior Motive is committed to equal opportunity and inclusivity across race, color, faith, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by law.

How to apply

If this sounds interesting, please submit your application. Include the next in your cover letter:

• Describe a time you demonstrated high ownership by taking charge of a crucial situation without being asked. What was the outcome?
• Tell us about the most complex technical problem you solved in a leadership role.
• Have you led significant technology migrations, platform upgrades, or system modernizations? Briefly describe.
• Describe a time you made trade-offs between shipping speed and delivering the right solution — what compromises did you make?
• Share an instance of a high-agency decision that significantly impacted your team or product.
• Describe a time you had to make a tough product or technical choice autonomously. How did you approach it?
• Provide links to your GitHub profile, portfolio, or open-source contributions.

Additionally, consider including a 2-minute video introducing yourself and answering: why you want this role, your experience with WordPress, relevant qualifications, and your ideal balance between coding and management. Include details about your work experience, and personality.

We may not be able to respond to every applicant, but we will reach out if there is a strong match. Thanks for your interest.

Note: This job description reflects current needs and may be updated as the company evolves.