Wow Every Guest: Guest Experience Leader – Champion Speed, Smiles & Service

McDonald's; Atlanta (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Paid time off

Referral bonuses

Free meals during shifts

Discount programs

Archways to Opportunity education

Tremendous growth opportunities

Job summary

McDonald’s is seeking a part-time Guest Experience Leader to create memorable moments for customers and support a fast-paced team in a franchised restaurant.

You’ll greet guests, assist with ordering kiosks, help guests needing extra assistance, and follow up to ensure satisfaction. Training is provided, and you’ll have access to great benefits and growth opportunities while working flexible hours between 8 AM and 8 PM.

Qualifications

• Must bring a positive attitude and energy to a fast-paced restaurant environment.
• Willingness to learn and grow with the team; training is provided.
• Must be 16 years of age or older to apply.

Responsibilities

• Greet guests and assist them while they order.
• Help guests with ordering kiosks and technology.
• Support guests who need extra assistance.
• Check in after meals to ensure satisfaction and offer help.
• Address customer concerns promptly and professionally.
• Share feedback and ideas with the restaurant team.

Skills

Great attitude

Desire to learn

Team player

Job description

Guest Experience Leader — Join Our McDonald’s Team!

McDonald’s is rolling out a bold new look and an exciting guest experience—and we need fun, positive, energetic, and driven people to lead the way. If you’re ready to bring your enthusiasm and help shape the future of our restaurant, we want you on our team!

What You’ll Do:

As a Guest Experience Leader, you’ll create feel-good moments for our customers every day by:

• Greeting guests and assisting them while they order
• Helping with ordering kiosks
• Supporting guests who need extra assistance
• Checking in after they receive their food to ensure satisfaction or offer help
• Addressing any concerns
• Sharing feedback and ideas with the restaurant team

What We’re Looking For:

We want you to be yourself! All you need is a great attitude, a desire to learn and grow, and the ability to thrive in a fast-paced team setting. We’ll provide the training—you bring the energy. You must be 16 or older to apply.

Why Join Us?

This part-time role fits around your ambitions, offering flexible hours between 8 AM and 8 PM, plus amazing perks like:

• Competitive pay
• Paid time off
• Referral bonuses
• Free meals during shifts
• Discount programs
• Education through Archways to Opportunity (earn a high school diploma, college tuition assistance, or English as a second language classes)
• Tremendous growth opportunities

Additional Info:

This position is at a McDonald’s restaurant owned and operated by an independent franchisee. It’s a chance to build skills, meet great people, and enjoy outstanding benefits. Note that this posting provides a general overview of the role but isn’t a complete job description. Daily tasks vary, and not all essential duties are listed here.