Wow Every Guest: Guest Experience Leader – Champion Speed, Smiles & Service

McDonald's; Kennesaw (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Paid time off

Referral bonuses

Free meals during shifts

Discount programs

Archways to Opportunity

Growth opportunities

Job summary

McDonald’s is seeking a Guest Experience Leader in a part-time role at our Kennesaw, GA location. You’ll greet guests, assist with ordering, help with kiosks, and ensure satisfaction by checking in after meals.

You’ll support guests needing extra assistance and address concerns while sharing feedback with the team. The role offers flexible hours between 8 AM and 8 PM, competitive pay, paid time off, referral bonuses, free meals during shifts, discount programs, and access to Archways to

Qualifications

• We want you to be yourself! All you need is a great attitude, a desire to learn and grow, and the ability to thrive in a fast-paced team setting.

Responsibilities

• Greeting guests and assisting them while they order
• Helping with ordering kiosks
• Supporting guests who need extra assistance
• Checking in after they receive their food to ensure satisfaction or offer help
• Addressing any concerns
• Sharing feedback and ideas with the restaurant team

Skills

Customer service

Job description

Guest Experience Leader – Join Our McDonald’s Team!

McDonald’s is rolling out a bold new look and an exciting guest experience—and we need fun, positive, energetic, and driven people to lead the way. If you’re ready to bring your enthusiasm and help shape the future of our restaurant, we want you on our team!

What You’ll Do:

As a Guest Experience Leader, you’ll create feel-good moments for our customers every day by:

• Greeting guests and assisting them while they order


• Helping with ordering kiosks


• Supporting guests who need extra assistance


• Checking in after they receive their food to ensure satisfaction or offer help


• Addressing any concerns


• Sharing feedback and ideas with the restaurant team

What We’re Looking For:

We want you to be yourself! All you need is a great attitude, a desire to learn and grow, and the ability to thrive in a fast-paced team setting. We’ll provide the training—you bring the energy. You must be 16 or older to apply.

Why Join Us?

This part‑time role fits around your ambitions, offering flexible hours between 8 AM and 8 PM, plus amazing perks like:

• Competitive pay


• Paid time off


• Referral bonuses


• Free meals during shifts


• Discount programs


• Education through Archways to Opportunity (earn a high school diploma, college tuition assistance, or English as a second language classes)


• Tremendous growth opportunities

Additional Info:

This position is at a McDonald’s restaurant owned and operated by an independent franchisee. It’s a chance to build skills, meet great people, and enjoy outstanding benefits. Note that this posting provides a general overview of the role but isn’t a complete job description. Daily tasks vary, and not all essential duties are listed here.

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate‑owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally‑recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate‑owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.