Guest Experience Lead

McDonald's; Farmers Branch (TX); On-site; USD 19,630 - 22,317; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition assistance

Training and advancement

Weekly direct deposit

401k plan

Health, dental, and vision benefits

Job summary

McDonald’s in Farmers Branch, TX is seeking a Guest Experience Leader to ensure every guest has a positive visit. You will greet guests, monitor the dining area, and collaborate with teammates to keep the restaurant welcoming and clean.

Learn promotions and the McDonald’s App benefits to help guests enhance their experience. Flexible scheduling and opportunities for growth are highlighted, along with competitive hourly pay and benefits.

Qualifications

• Friendly, hospitable demeanor
• Desire to help and serve customers and teammates
• Willingness to learn and grow
• Ability to communicate effectively and anticipate needs

Responsibilities

• Lead the guest experience and check in with guests to ensure enjoyment
• Address guest concerns and resolve to satisfaction
• Collaborate with team to maintain a welcoming, clean restaurant environment
• Promote app features and promotions to guests

Skills

Hospitality

Customer service

Teamwork

Communication

Job description

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

• Competitive pay between $14.25 per hour - 16.20
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan
• Medical, dental, and vision benefits

And much, much more!

This role is vital to the guest experience because you'll:

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Qualifications

• A humble and hospitable demeanor;
• Passion for helping and serving others (customers and fellow team members);
• A desire to learn and grow; and
• The ability to communicate effectively and anticipate customer needs

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail]. This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.