Wound Care Front Desk Specialist

Restorixhealth; Novi (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account (employer match

Flexible Spending Accounts

Employer-Paid Basic Life Insurance, AD

Voluntary Buy-Up Life Insurance (self,

Voluntary Accident, Critical Illness

Employee Assistance Program

Pet Care Discount Program

Generous Paid Time Off and Holidays

401(k) Retirement Plan

Job summary

RestorixHealth is seeking a Front Desk Medical Coordinator to support wound care facilities. You will schedule visits, verify insurance, obtain preauthorizations, and enter charges using hospital systems. Strong customer service and HIPAA-compliant handling of confidential information are essential.

The role emphasizes teamwork, accuracy, and independent work in a fast-paced environment. Comprehensive benefits and a Monday–Friday schedule with no weekends are offered.

Qualifications

• High school diploma or equivalent required.
• Experience in front desk roles in medical settings preferred.
• Strong customer service and confidentiality skills required.

Responsibilities

• Schedule HBO Therapy or wound care visits using hospital software and EMR systems.
• Book appointments based on time, staffing, and supplies.
• Verify insurance benefits and obtain preauthorization for procedures.
• Enter charge information into hospital charge entry systems per policy.
• Maintain daily patient schedule and reconcile superbills.
• Provide professional patient and staff support and ensure patient satisfaction.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR system

Job description

RestorixHealth is seeking a Front Desk Medical Coordinator to support wound care facilities. You will schedule visits, verify insurance, obtain preauthorizations, and enter charges using hospital systems. Strong customer service and HIPAA-compliant handling of confidential information are essential.

The role emphasizes teamwork, accuracy, and independent work in a fast-paced environment. Comprehensive benefits and a Monday–Friday schedule with no weekends are offered.