Wound Care Front Desk & Scheduling Specialist

RestorixHealth; Suffolk (VA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (with employer)

Flexible Spending Accounts

Employer-Paid Basic Life Insurance

AD&D

Short-Term Disability

Voluntary Life Insurance

Voluntary Disability Plans

Pet Care Discount Program

Paid Time Off

Paid Holidays

401(k) Retirement Plan (with employer)

Educational opportunities

Competitive compensation

Mentorship

Job summary

RestorixHealth is seeking a Front Desk Medical Coordinator to join our wound care facilities. You will manage scheduling, precertification, insurance verification and charge entry, while supporting daily reconciliations.

The role requires a customer-service mindset, tech-savviness, and teamwork — with ongoing training to build success. The ideal candidate has front desk experience in medical settings, strong MS Office skills, and a commitment to confidentiality under HIPAA.

Qualifications

• High school diploma or equivalent required.
• Experience in a front desk role in a hospital outpatient or medical practice setting preferred.
• Intermediate Microsoft Office skills (Word, Excel, Outlook).
• Exceptional customer service skills, able to promote a positive environment.
• Ability to maintain confidentiality, per HIPAA regulations.

Responsibilities

• Schedule HBO Therapy or wound care visits, using hospital software/systems and RXH’s EMR system.
• Book appointments based on time, staffing, equipment and supplies.
• Confirm all registration information with the patient and responsible party.
• Verify insurance benefits and obtain preauthorization for wound care procedures.
• Enter patient visit charge information into hospital charge entry systems in accordance with policies.
• Perform daily patient schedule: charge entry reconciliations and resolve outstanding superbills.
• Ensure patient satisfaction and provide professional patient and staff support.

Skills

Customer service

Teamwork

HIPAA confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RestorixHealth is seeking a Front Desk Medical Coordinator to join our wound care facilities. You will manage scheduling, precertification, insurance verification and charge entry, while supporting daily reconciliations.

The role requires a customer-service mindset, tech-savviness, and teamwork — with ongoing training to build success. The ideal candidate has front desk experience in medical settings, strong MS Office skills, and a commitment to confidentiality under HIPAA.