Wound Care Front Desk Coordinator (Mon-Fri)

RestorixHealth; Novi (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with employer 0

Employer-Paid Basic Life Insurance, AD

Short-Term Disability

Voluntary Buy-Up Life Insurance

Voluntary Accident, Critical Illness

Employee Assistance Program

Generous Paid Time Off

401(k) Retirement Plan

Job summary

RestorixHealth in Novi, MI is seeking a Front Desk Medical Coordinator to manage patient scheduling, verify insurance, pre-certifications, and entry of charges using hospital and RXH EMR systems.

The ideal candidate brings front desk experience in healthcare, strong Microsoft Office skills, and a patient-centered approach, with a team-focused attitude and ability to work independently.

Qualifications

• High school diploma or equivalent
• Experience in front desk role in a hospital outpatient or medical practice setting preferred
• Intermediate Microsoft Office skills (Word, Excel, Outlook)
• Exceptional customer service skills, able to promote a positive environment.
• Ability to maintain confidentiality, per HIPPA regulations

Responsibilities

• Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH’s EMR system
• Book appointments appropriately based on time, staffing, equipment and supplies
• Confirm all registration information with the patient and or responsible party
• Verify specific insurance benefits and obtain preauthorization for wound care procedures
• Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
• Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills
• Ensure patient satisfaction and provide professional patient and staff support

Skills

Exceptional customer service

Confidentiality handling

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

RestorixHealth in Novi, MI is seeking a Front Desk Medical Coordinator to manage patient scheduling, verify insurance, pre-certifications, and entry of charges using hospital and RXH EMR systems.

The ideal candidate brings front desk experience in healthcare, strong Microsoft Office skills, and a patient-centered approach, with a team-focused attitude and ability to work independently.