Auto Service Sales Advisor | World-Class Customer Experience

Big Brand Tire & Service; Santa Maria (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Commission & overtime

Paid vacation

Medical/dental/vision

Life insurance

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth to management

Job summary

Big Brand Tire & Service in Santa Maria, CA is seeking a dedicated Service Advisor to deliver world-class customer service and translate automotive needs into clear recommendations for guests and technicians.

You will greet guests, upsell tires, repairs, warranties, and services, document findings, and help maintain showroom and inventory standards while building lasting relationships that turn first-time visitors into loyal customers.

Qualifications

• 1–3 years in automotive service sales or retail automotive
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• Flexible availability including weekends

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Auto service sales

Customer service

Sales background

Communication skills

Team player

Self-starter

Problem solving

Weekend availability

Driver's license

Heavy lifting

Job description

Big Brand Tire & Service in Santa Maria, CA is seeking a dedicated Service Advisor to deliver world-class customer service and translate automotive needs into clear recommendations for guests and technicians.

You will greet guests, upsell tires, repairs, warranties, and services, document findings, and help maintain showroom and inventory standards while building lasting relationships that turn first-time visitors into loyal customers.