Auto Service Advisor — Drive Sales & Guest Experience

Big Brand Tire & Service; Santa Monica (CA); Presencial; USD 25.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacation

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Supplemental insurances

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Descripción de la vacante

Big Brand Tire & Service in Santa Monica, CA is seeking a Service Advisor who can deliver world-class customer experiences while translating mechanical details into clear recommendations. You will greet guests, liaise between customers and technicians, and confidently upsell tires, wheels, repairs, warranties, and services.

This role emphasizes building lasting relationships, maintaining showroom and inventory standards, and supporting smooth operations with a team-driven mindset.

Formación

• 1–3 years of automotive service sales and customer service experience.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs.
• Flexible weekend availability.

Responsabilidades

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Conocimientos

Customer service

Sales

Communication

Organizational skills

Team player

Problem solving

Driver's license

Descripción del empleo

Big Brand Tire & Service in Santa Monica, CA is seeking a Service Advisor who can deliver world-class customer experiences while translating mechanical details into clear recommendations. You will greet guests, liaise between customers and technicians, and confidently upsell tires, wheels, repairs, warranties, and services.

This role emphasizes building lasting relationships, maintaining showroom and inventory standards, and supporting smooth operations with a team-driven mindset.