IDR-439949 | Senior Fullstack Engineer

Bullhorn Middleware Test Company; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Competitive compensation

Excellent work/life balance

Job summary

Bullhorn Middleware Test Company is looking for a Workstation Technician for a 2-year contract role in Walnut Creek, CA, supporting a Microsoft-based network, providing support for Windows 10/11 and Office 365. Candidates should have a high school diploma along with 2 years of customer service experience in a desktop environment. The role includes troubleshooting hardware and software issues and managing IT asset deployments. Full benefits are offered, and candidate will work with a dedicated Engagement Manager.

Qualifications

• 2 years of professional experience supporting PC and Macintosh desktop hardware.
• Knowledge of hardware configuration and software installation.
• Experience with client-facing roles, managing PC refreshes efficiently.

Responsibilities

• Support a Microsoft-based network with Windows 10/11 and Office 365.
• Troubleshoot PC hardware and software issues.
• Assist in the deployment of IT assets and manage inventory.

Skills

Customer service experience

Operating systems knowledge

PC and Mac support

Networking issues resolution

Education

High School Diploma

Job description

IDR is seeking a Workstation Technician for one of our top Healthcare clients in Walnut Creek, CA. This is a 2‑year contract role.

Responsibilities

• Provide support for a Microsoft‑based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
• Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
• Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
• Perform data transfer and recovery, email administration, and prepare assets for disposition while maintaining attention to detail and adhering to technical manuals and instructions.

Requirements

• High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
• Knowledge of operating systems, hardware configuration, and software installation.
• 2+ years in a client‑facing role (working with clinical staff, asset inventory).
• Experience dealing with over five daily PC refreshes / 25 weekly PC refreshes.

Benefits

• Full benefits during the contract (Medical, Dental, Vision, etc.).
• Competitive compensation.
• Excellent work/life balance.

Why IDR?

• 20+ Years of proven industry experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager committed to your success.