Workstation Deployment & Hardware Provisioning Specialist

CMIT Solutions National Corp.; Cranston (RI); On-site; USD 42,000 - 65,000; Full time

Job summary

CMIT Solutions National Corp. is seeking a detail-oriented IT Hardware Provisioning and Workstation Deployment Technician. You will provision, deploy, decommission, and document workstation deployments while assisting with remote networking equipment setup, in-house.

You will manage OS configurations, track assets, prepare hardware, and maintain knowledge base articles, ensuring timely updates to tickets and collaboration with engineering to meet client deadlines in a fast-paced MSP environment.

Qualifications

• Knowledge of Windows and macOS operating systems.
• Familiarity with hardware components and peripherals.
• Strong attention to detail, organizational skills, and excellent communication.
• Ability to manage multiple priorities in a fast-paced MSP environment.

Responsibilities

• Configure new computers, laptops, and other devices according to client specifications.
• Maintain accurate inventory of all client IT assets using our tracking system.
• Process new equipment requests and prepare hardware for distribution.
• Document processes and maintain knowledge base articles.
• Support client environments with hardware shipping, scheduling, and remote deployment of workstations and laptops.
• Update tickets with clean notes, time entries and status changes.
• Collaborate with Engineering Manager to meet client deadlines and requirements.

Skills

Windows/macOS

Hardware components

Attention to detail

Multitasking

Tools

Autotask

IT Glue

Job description

CMIT Solutions National Corp. is seeking a detail-oriented IT Hardware Provisioning and Workstation Deployment Technician. You will provision, deploy, decommission, and document workstation deployments while assisting with remote networking equipment setup, in-house.

You will manage OS configurations, track assets, prepare hardware, and maintain knowledge base articles, ensuring timely updates to tickets and collaboration with engineering to meet client deadlines in a fast-paced MSP environment.