Global IT Hardware Deployment & Asset Specialist

HealthEdge

Indiana (PA)

On-site

USD 52,000 - 68,000

Full time

14 days+

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Job summary

HealthEdge is seeking an IT Field Technician to image, configure, and deploy laptops, desktops, and mobile devices according to HealthEdge's standard build specifications to support a fast-moving work environment.

You will define setups for new hires, perform hardware upgrades, provide deskside support, manage asset records in the CMDB, coordinate shipping for remote employees, and ensure secure disposal and compliance across multi-region operations.

Qualifications

1–3 years in field services, deskside support, or IT technician roles.
Experience imaging and deploying Windows 10/11 in a corporate environment.
Familiarity with hardware components, peripherals, and troubleshooting across laptops, desktops, and mobile devices.
Experience with asset tracking or CMDB tools.
Ability to lift and transport equipment (up to 50 lbs) and work in a physical office/depot environment.
Strong written and verbal English communication skills.
CompTIA A+ certification or equivalent.

Responsibilities

Image, configure, and deploy laptops, desktops, and mobile phones according to HealthEdge's standard build specifications.
Define setups for new hires including hardware, peripherals, monitors, docking stations, and initial software configuration.
Perform hardware upgrades including memory, storage, and component replacements as needed.
Execute device refresh and end-of-life replacement activities on a scheduled basis.
Provide deskside support for hardware issues that cannot be resolved remotely by T1 or T2 analysts.
Diagnose and repair hardware failures including component replacement and warranty coordination with vendors.