Workstation Deployment Coordinator

Thrive; Holland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Thrive is seeking a Workstation Deployment Coordinator to manage processing and scheduling of service requests within Thrive’s case system. The role emphasizes collaboration with clients and internal teams to ensure timely delivery of services.

Suitable for a candidate with IT, dispatch, scheduling, or logistics exposure, though entry level applicants are welcome. Responsibilities include coordinating information gathering, shipping workstations, managing queues for deployment engineers, and

Qualifications

• Experience with IT, dispatch, scheduling, and logistics would be beneficial.
• Open to entry level candidates with the right aptitude.

Responsibilities

• Process, schedule, and coordinate workstation deployment requests.
• Coordinate collection of build information and shipping to destination.
• Coordinate deployment with the Workstation Deployment Center and Thrive teams.
• Actively manage build queue for Deployment Engineers.
• Monitor backlog status and keep leadership informed.
• Assist in escalating tasks as needed.

Skills

IT experience

Dispatch

Scheduling

Logistics

Job description

Job Summary:

Thrive has an established team for workstation builds. The primary responsibility for the Workstation Deployment Coordinator is the processing and scheduling of service requests within Thrive’s case system. This includes collaboration with Thrive clients and internal teams to ensure accurate and timely delivery of services. Experience with IT, dispatch, scheduling, and logistics would be a great benefit, but this role is open to the right entry level candidate.

Key Responsibilities:

• Processing, scheduling, and coordination of workstation deployment requests.
• Coordinating with clients on collection of required build information and shipping of workstations to their intended destination.
• Coordinating deployment efforts with members of the Workstation Deployment Center and other teams within Thrive.
• Actively manage build queue for assigned Workstation Deployment Engineers.
• Maintain awareness on the status of the Workstation Deployment Center backlog and ensure team leadership is informed as needed.
• Assist in the escalation of tasks as needed.