Workspace Management

Mbi Llc; Harrisburg (Dauphin County); On-site; USD 50,000 - 70,000; Full time

Job summary

A service organization is seeking an individual to manage workspace reservations in Harrisburg. The role includes collaboration with government agencies for floorplan management and input into reservation systems, training users on system functionality, and assessing workspace needs. Strong communication skills and a detail-oriented approach are essential for ensuring accurate data management and effective collaboration with various stakeholders.

Responsibilities

• Receive information from leads on shared workspaces.
• Collaborate with agencies to obtain floorplans.
• Input floorplans into the reservation system.
• Assess shared spaces with agencies.
• Train end users on the reservation system.
• Collaborate with IT teams to manage equipment.
• Install and configure room scheduling panels.

Skills

Strong communication and interpersonal skills

Ability to read and understand floorplans

Experience with space reservation systems

Detail-oriented data management skills

Training and customer support skills

Collaboration skills with IT teams

Familiarity with equipment inventories

Technical aptitude for scheduling panels

Project management skills

Ability to work with government partners

Commitment to data quality

Job description

Responsibilities

• receive information from leads and others on shared and reservable workspaces
• collaborate with Department of General Services Bureau of Real Estate to obtain floorplans, work on file conversions, room and workspace numbering and naming schemes
• input floorplans and data into space reservation system
• assess shared and reservable spaces with agencies
• input agency and group user data into space reservation system
• train end users on using space reservation system
• collaborates with Telecom, Video Conference, and Desktop teams to
• list equipment inventory and assets in shared spaces
• install, program, and configure room scheduling panels

Key Skills

• Strong communication and interpersonal skills to gather information from agency leads and stakeholders
• Ability to read, understand, and work with floorplans, including converting file types and applying room/workspace numbering standards
• Experience with space?reservation or room?booking systems (data entry, configuration, troubleshooting)
• Detail?oriented data management skills for entering and maintaining accurate workspace and user information
• Ability to conduct joint assessments of shared or reservable spaces with agencies
• Training and customer?support skills to guide end users on how to use the reservation system
• Collaboration skills to work with Telecom, Video Conference, Desktop, and other IT teams
• Familiarity with equipment inventories and asset tracking in shared spaces
• Technical aptitude to support the installation, configuration, and programming of room scheduling panels
• Project management skills to support or manage implementation of a space?reservation system
• Ability to work with government partners, including real estate and facilities teams
• Commitment to improving data quality, documentation, and overall system accuracy