Workshop Manager | Lead Tech Team & Growth

Halfords; Kent (AL); On-site; USD 51,000 - 68,000; Full time

Benefits offered by this job

5.6 weeks' annual leave

Discounts on Halfords products

Trade Price Bike

Cycle to Work Scheme

GP Access 24/7

Pension & Life Assurance

Share save scheme

Health Cash Plan

Job summary

Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.

We provide hybrid training, IMI approved continuous development, and a comprehensive benefits package including generous leave, discounts, health plans, and pension schemes to help you progress within

Qualifications

• Level 3 in Light Vehicle Maintenance or equivalent experience.
• Proven leadership and mentoring skills.
• Excellent communication and organisational abilities.
• Strong track record of meeting targets and building relationships.
• Experience with compliance standards and in-house systems.
• Valid driving license.

Responsibilities

• Lead the Workshop team to deliver technical solutions promptly.
• Collaborate with the Front of House team to ensure seamless customer service.
• Allocate jobs based on technical requirements and customer demand.
• Conduct daily huddles to keep the team informed and motivated.
• Inspire and mentor the team to develop their technical skills.
• Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
• Understand customer demand and manage the team to exceed expectations.
• Communicate clearly with customers about work options and implications.
• Maximize team performance against sales and customer service targets.
• Ensure compliance with Health & Safety and quality standards.
• Support team engagement and bring Halfords Values to life.

Skills

Leadership

Mentoring

Communication

Organisational abilities

Target-driven

Education

Level 3 in Light Vehicle Maintenance or equivalent

Job description

Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.

We provide hybrid training, IMI approved continuous development, and a comprehensive benefits package including generous leave, discounts, health plans, and pension schemes to help you progress within