Workshop Chargehand

Royal Terberg Group; West Virginia; On-site; USD 64,184 - 66,381; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Death in service

Employee assistance

Medical cash plan

GP access

Training program

Cycle to work

Care concierge

Occupational health

Benefits platform

Mortgage advice

Job summary

Dennis Eagle is seeking a Workshop Chargehand to oversee workshop personnel and equipment, ensuring top‑notch service and DVSA compliance. You will be the main contact for internal and external customers and uphold high health and safety standards.

The role requires knowledge of HGVs/RCVs, proven maintenance experience, and an NVQ Level 3 in Heavy Vehicle Service & Maintenance with an HGV licence. Travel and training are expected parts of the job.

Qualifications

• Knowledge of HGVs, RCVs and commercial vehicle repair.
• Proven experience in vehicle maintenance and repair (body and chassis).
• NVQ Level 3 in Heavy Vehicle Service & Maintenance or equivalent.
• HGV Licence is required.

Responsibilities

• Oversee workshop personnel and equipment to ensure service quality.
• Plan jobs, inspect service sheets, and manage workshop WIP.
• Communicate with customers and prepare repair quotes.
• Ensure compliance with roadworthiness and health & safety guidelines.
• Sign off on service sheets and manage break times for staff.

Skills

HGV knowledge

Diagnostics

Fault-finding

Wiring diagrams

Communication

Problem solving

Education

NVQ Level 3 in Heavy Vehicle Service & Maintenance

Job description

Workshop Chargehand

Hours: 45 hours per week | between 07:00 and 16:30 Monday to Friday

Salary: Between £47,946.88 - £49,587.88 pa DOE

Are you ready to take charge? As a Workshop Chargehand, you’ll oversee workshop personnel and equipment, ensuring top‑notch service and compliance with roadworthiness guidelines. You’ll be the go‑to contact for both external and internal customers, maintaining high standards of health and safety.

Key Responsibilities

• Vehicle Maintenance: Service, repair, and maintain vehicles to DVSA standards.
• People Management: Plan and control workshop staff, manage break times, and support staff development.
• Customer Relations: Communicate with customers, build repair quotes, and ensure satisfaction.
• Job Planning: Plan jobs effectively, sign off service sheets, and manage workshop WIP.
• Compliance: Inspect and prepare vehicles for HGV MOT, maintain documentation, and uphold health and safety regulations.

Requirements

• Knowledge: Understanding of HGVs, RCVs, and commercial vehicle repair.
• Experience: Proven experience in vehicle maintenance and repair, both body and chassis.
• Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance or equivalent, HGV Licence.
• Skills: Diagnostic and fault‑finding skills, ability to read wiring diagrams, effective communication, and problem‑solving abilities.
• Other: Willingness to travel and attend training courses as required.

We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.

At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.

Why You’ll Love Working Here

• 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week).
• Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
• Employee Assistance Programme: Access a 24‑hour helpline for support with life’s challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
• Health Shield Medical Cash Plan: All employees receive membership to a company‑funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X‑rays, and MRI scans.
• GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on‑demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
• Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
• Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
• Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
• Occupational Health Support and Health Surveillance: Ensure your well‑being with our comprehensive occupational health support.
• My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
• Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.

Please don’t delay your application, this role could be filled at any time for the right candidate.

Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

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