Workplace Tech Administrator: Endpoint Mastery in Labs

Universal Studios

Orlando (FL)

On-site

USD 85,000 - 120,000

Full time

7 days ago

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Job summary

Universal Orlando is looking for a Workplace Technology Administrator to oversee the administration, support, and lifecycle management of workplace technology platforms, creative workstation environments, and laboratory systems supporting Universal Creative.

You will partner with Workplace Technology Engineers and Enterprise Technology teams to manage endpoints, software deployment, and Linux-based lab systems while driving automation and process improvements across workflows.

Qualifications

Bachelor's degree in MIS, Business or IT.
3+ years equivalent work experience in infrastructure technologies and troubleshooting.
Experience with endpoint management tools (SCCM/JAMF) and workstation hardware.
Experience with Linux endpoints and server administration.
Experience with asset management tools (ServiceNow, Snipe-IT, Lansweeper).
Knowledge of security, audits and compliance frameworks.

Responsibilities

Administer and support workplace technology platforms and endpoint management systems.
Perform device provisioning, software deployment and patch management.
Assist with workstation standards, hardware refresh programs and inventory.
Provide advanced troubleshooting for endpoint, application and NAS issues.
Collaborate with Enterprise Technology to support device compliance.
Support lab environments and laboratory technologies.
Develop and maintain technical documentation and runbooks.