Workplace Operations Specialist

Socket.dev; Burbank, Los Angeles (CA, CA); On-site; USD 74,930,000 - 93,747,000; Full time

Benefits offered by this job

Health insurance

Annual bonus

401k match

Mental health days

Employee stock ownership plan

Phone reimbursement

Professional development

Charity donations

KPI bonuses

Job summary

Golden Pet Brands seeks a Workplace Operations Specialist to manage the Burbank office and production studio onsite, ensuring a welcoming, organized environment for employees, talent, guests, and partners.

You will handle day-to-day operations, guest coordination, catering, events, and vendor relationships, partnering with People, Production, IT, and Facilities to improve the employee and studio experience.

Qualifications

• 2-4 years of experience in workplace operations, office management, or a related role.
• Strong organizational and administrative skills with exceptional attention to detail.
• Warm, polished, and professional presence with a strong hospitality and service mindset.
• Excellent written and verbal communication skills.
• Ability to interact professionally and appropriately with employees, executives, talent, guests, vendors, and production partners.
• Comfortable juggling multiple priorities and responding to changing needs in a fast-paced office and studio environment.
• Proactive, resourceful, and solutions-oriented with strong follow-through.
• Ability to anticipate needs and independently resolve routine workplace and guest-service issues.
• Sound judgment and discretion when handling confidential or sensitive information.
• Strong collaboration skills and ability to work effectively across multiple teams.
• Ability to occasionally work flexible hours based on production schedules, events, talent visits, and company activities.

Responsibilities

• Manage day-to-day operations of the Burbank office and production studio, ensuring spaces are organized, welcoming, stocked, and ready to support employees and guests.
• Serve as a primary point of contact for employee workplace inquiries and requests, providing responsive, service-oriented support and coordinating with the appropriate internal teams as needed.
• Support talent, production guests, vendors, and visitors by coordinating arrival details, including parking, directions, building access, studio information, and other onsite logistics, and provide a warm, professional welcome upon arrival.
• Coordinate catering, lunches, snacks, beverages, and other hospitality needs for employees, meetings, productions, talent visits, and company events.
• Support the planning and execution of employee events, celebrations, meetings, office gatherings, and studio activities, including scheduling, setup, catering, supplies, signage, and day-of logistics.
• Manage office and studio supplies, equipment, kitchen and breakroom needs, refreshments, and workplace amenities, including monitoring inventory and coordinating ordering and replenishment.
• Submit and track facilities work orders and coordinate maintenance, repairs, cleaning, security, building access, and other workplace needs with vendors, building management, and internal partners.
• Prepare and maintain meeting rooms, common areas, studio spaces, and guest areas to ensure they are clean, organized, appropriately stocked, and ready for employees, talent, guests, and scheduled activities.
• Maintain workplace and studio documentation, vendor information, schedules, communications, and resources, ensuring employees and guests receive accurate and timely information.
• Partner cross-functionally with People, Production, IT, Facilities, vendors, and other teams to anticipate needs, resolve day-to-day issues, and continuously improve the employee, guest, and studio experience.

Skills

Organizational skills

Administrative skills

Hospitality mindset

Written & verbal communication

Multi-tasking

Professional demeanor

Discretion & confidentiality

Team collaboration

Flexibility

Problem solving

Job description

Creating a world where pets live longer, healthier lives, from their very first meal.

Learn more about our brands.

We’re Looking For A: Workplace Operations Specialist

Location: Onsite (Burbank/North Hollywood, CA)

What You’ll Be Doing: The Workplace Operations Specialist is an onsite role responsible for creating a welcoming, organized, and engaging workplace experience for employees, talent, guests, and production partners at our Burbank office and production studio. This role serves as a key point of contact for day-to-day office operations, workplace services, employee inquiries, vendors, office events, and production studio support.

This hands‑on, service‑oriented role blends traditional office management and administrative responsibilities with studio and hospitality support. The Workplace Operations Specialist helps manage the details behind a well‑run office, while coordinating employee events, celebrations, meetings, company gatherings, talent visits, and studio activities for an overall exceptional employee experience. Responsibilities include supporting guest and talent arrivals, communicating parking, directions, access, and other studio information, coordinating catering and lunches, and helping ensure office and studio spaces are prepared and ready for daily activities.

• Manage day‑to‑day operations of the Burbank office and production studio, ensuring spaces are organized, welcoming, stocked, and ready to support employees and guests.
• Serve as a primary point of contact for employee workplace inquiries and requests, providing responsive, service‑oriented support and coordinating with the appropriate internal teams as needed.
• Support talent, production guests, vendors, and visitors by coordinating arrival details, including parking, directions, building access, studio information, and other onsite logistics, and provide a warm, professional welcome upon arrival.
• Coordinate catering, lunches, snacks, beverages, and other hospitality needs for employees, meetings, productions, talent visits, and company events.
• Support the planning and execution of employee events, celebrations, meetings, office gatherings, and studio activities, including scheduling, setup, catering, supplies, signage, and day‑of logistics.
• Manage office and studio supplies, equipment, kitchen and breakroom needs, refreshments, and workplace amenities, including monitoring inventory and coordinating ordering and replenishment.
• Submit and track facilities work orders and coordinate maintenance, repairs, cleaning, security, building access, and other workplace needs with vendors, building management, and internal partners.
• Prepare and maintain meeting rooms, common areas, studio spaces, and guest areas to ensure they are clean, organized, appropriately stocked, and ready for employees, talent, guests, and scheduled activities.
• Maintain workplace and studio documentation, vendor information, schedules, communications, and resources, ensuring employees and guests receive accurate and timely information.
• Partner cross‑functionally with People, Production, IT, Facilities, vendors, and other teams to anticipate needs, resolve day‑to‑day issues, and continuously improve the employee, guest, and studio experience.

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• 2-4 years of experience in workplace operations, office management, or a related role
• Strong organizational and administrative skills with exceptional attention to detail.
• Warm, polished, and professional presence with a strong hospitality and service mindset.
• Excellent written and verbal communication skills.
• Ability to interact professionally and appropriately with employees, executives, talent, guests, vendors, and production partners.
• Comfortable juggling multiple priorities and responding to changing needs in a fast‑paced office and studio environment.
• Proactive, resourceful, and solutions‑oriented with strong follow‑through.
• Ability to anticipate needs and independently resolve routine workplace and guest‑service issues.
• Sound judgment and discretion when handling confidential or sensitive information.
• Strong collaboration skills and ability to work effectively across multiple teams.
• Ability to occasionally work flexible hours based on production schedules, events, talent visits, and company activities.

Golden Perks & Benefits:

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee‑only plans.
• Annual bonus
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
• 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well‑being.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
• Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
• Professional development opportunities with mentorship, continuous learning programs, and performance‑based pay increases, empowering you to progress and excel in your career.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date.
• Potential for quarterly KPI bonuses.

The base salary range is $26.15-$32.69, plus bonus potential.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job‑related qualifications, and geographical location.

We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

A Note to Recruiting Agencies: At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding.

Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Pet Brands recruiters will only contact applicants from our official company e‑mail domain, ([e-mail]) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Pet Brands recruiters will never send you checks, or ask you to disclose personal financial details.

Click here to learn more about general internet safety and our hiring practices.