Workplace Operations Coordinator (Contract)

Joinbetter; San Francisco, Northern (CA, KY); Hybrid; USD 41,000 - 52,000; Full time

Job summary

Better Health is seeking a Contract Workplace Operations Coordinator for our San Francisco office. The role is an onsite 1099 contractor position with an initial 90-day term and potential extension based on business needs and performance.

Compensation ranges from $30 to $38 per hour, depending on experience. Schedule is Tuesday to Friday, 10:00 AM to 5:30 PM, in our welcoming and organized office environment.

Qualifications

• Must have proven reliability and professionalism in onsite environments.
• Highly organized with strong attention to detail.
• Experience creating a welcoming and well-run office.
• Ability to work independently and manage multiple priorities.
• Strong communication and problem-solving abilities.

Responsibilities

• Support onsite operational readiness during visits and reviews.
• Process and distribute incoming mail and packages.
• Coordinate and ship employee gifts and company swag.
• Maintain basic workplace upkeep and office organization.
• Manage office access for visitors and staff.
• Ensure office remains stocked and operational during business hours.
• Provide cross-team administrative coordination as needed.
• Coordinate with building management and external vendors.

Skills

Reliability

Organization

Attention to detail

Independent work

Communication skills

Problem-solving

Job description

Everyone deserves easy and cost-effective healthcare. At Better Health our mission is to bring transparency, access, and support to people managing chronic conditions at home.

Our diverse team is united by our shared values of open dialogue, creativity, collaboration, and radical transparency.If you're fired up at the thought of revitalizing a sleepy $60 billion industry and passionate about user-focused solutions, join us!

Workplace Operations Coordinator (Contract)

Location

Employment Type

Department

Operations

Better Health is creating a new medical provider type, disrupting the $60B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies into an end-to-end care solution that helps members better manage their chronic conditions.

Since our inception in November 2019, Better Health has gained Medicare licenses in 48 states, 16 Medicaid licenses, and serves the members of top payers, including Medicare, Medicaid, Cigna, Humana, Florida Blue, and Oscar, among others. We are backed by top investors including Mosaic General Partnership, General Catalyst, Caffeinated Capital, Healthworx, University of Miami Health System, Samsung Next, GSBackers, Table Management, and at.inc.

Workplace Operations Coordinator (Contract)

Contract Duration: Initial 90 day contract with potential opportunity for extension or longer term employment based on business needs and performance

Employment Type: 1099 / Contractor

Compensation: $30 to $38/hour depending on experience

We’re looking for a reliable and highly organized Workplace Operations Coordinator contractor to maintain a consistent onsite presence and support day-to-day office and operational needs in our San Francisco office. This person will help ensure the office remains operationally organized, visitor-ready, and properly supported during business hours.

Schedule

This is an onsite role based in our San Francisco office during posted business hours:

Tuesday-Friday

10:00 AM-5:30 PM

What will you do as a Workplace Operations Coordinator?

Support onsite operational readiness during external visits and reviews

Process and distribute incoming mail and packages

Coordinate and ship employee gifts and company swag

Coordinate basic workplace upkeep and office organization needs

Manage office access, including coordinating visitor entry and employee access support

Help keep the office organized, stocked, operationally ready, and running smoothly

Provide operational and administrative coordination support across teams as needed

Coordinate with building management and external vendors as needed

Sounds exciting? We’re looking for YOU, if you:

You have a strong track record of reliability, consistency, and professionalism in onsite environments

Are highly organized and detail-oriented

Enjoy creating a welcoming and well‑run office environment

Are comfortable working independently in an onsite environment

Can manage multiple priorities and tasks at once

Have strong communication and problem‑solving skills

Take initiative and enjoy helping teams stay operationally efficient

Are comfortable operating independently and handling day-to-day operational responsibilities onsite

You have prior experience in healthcare office coordination, workplace operations, hospitality, or administrative support

You’ve supported onsite office management or workplace logistics before

You’re comfortable coordinating across multiple teams and stakeholders

You enjoy taking ownership of operational details and improving processes

You have experience supporting office visits or compliance-related logistics

Better Health is committed to being an employer that provides not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Here at Better Health, we are committed to diversity, equity, and inclusion.

We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation.

Our Office

A note from our CEO:

When I developed an innovative urinary catheter almost 9 years ago, I could have never imagined that accessing life‑saving and novel medical supplies would be so difficult for so many people. With endless options, yet little guidance, choosing a trustworthy supplier and the right medical product can be incredibly challenging.
In the years of bringing our catheter to market, I spoke to thousands of customers, who shared story after story about their difficulties. These conversations, coupled with my experience as a device manufacturer became the seed of Better Health. Today, Better Health has grown into a much bigger vision: a company that enables consumer choice and transparency at each step in the process, and works alongside manufacturers to help them bring innovative medical products directly to the people that need them.
We’re creating a solution that modernizes the entire process of discovering, choosing, and receiving medical supplies. We do so while educating, coaching and supporting our members and helping them save costs along the way. We believe in providing care that meets your needs from start to finish. From product discovery, delivery and ongoing support, we’re here to help you get back to the important things in life.
Our goal is to be your partner throughout this journey and to make it as easy and seamless as possible. Our line is always open. Please feel free to contact us with any questions or suggestions. We want to work together to make Better Health even better for you!