Workplace Insights Research Manager

100 Salesforce, Inc.; San Francisco (CA); Hybrid; USD 117,000 - 194,000; Full time

Benefits offered by this job

Office Flexible (3 days/week)

Job summary

Salesforce, Inc. is seeking a Workplace Research Manager within Real Estate & Workplace Services to drive end-to-end mixed-methods research and translate findings into actionable workplace improvements.

You will partner with Pilots and Space Insights to evaluate pilots, design fieldwork, and deliver insights that inform layouts, furniture concepts, and programs across our global offices. Travel domestically or internationally is expected.

Qualifications

• 4+ years of applied research focused on workplace-related fields.
• Experience designing mixed-methods studies for physical spaces.
• Strong ability to translate ambiguous challenges into focused research plans.
• Experience conducting qualitative fieldwork with interviews and workshops.
• Ability to interpret spatial metrics alongside qualitative feedback.

Responsibilities

• Collaborate with the Pilots and Space Insights teams across the project lifecycle.
• Own the mixed-methods employee research workstream to design, field, and deliver insights.
• Conduct on-site qualitative fieldwork and interviews to uncover unmet employee needs.
• Integrate multi-source evaluation data with AI tools.
• Develop clear recommendations for stakeholders.

Skills

Applied research

Mixed-methods

Qualitative fieldwork

Quantitative data literacy

Research planning

AI tools

Tools

AI tools

Job description

Salesforce, Inc. is seeking a Workplace Research Manager within Real Estate & Workplace Services to drive end-to-end mixed-methods research and translate findings into actionable workplace improvements.

You will partner with Pilots and Space Insights to evaluate pilots, design fieldwork, and deliver insights that inform layouts, furniture concepts, and programs across our global offices. Travel domestically or internationally is expected.