Workplace Innovation Research Lead

Momentum; San Francisco (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Salesforce in San Francisco, CA seeks a Workplace Research Manager to design, execute, and translate mixed-methods research into actionable insights for evolving REWS spaces globally.

The role collaborates with Pilots and Space Insights teams, using qualitative fieldwork and spatial metrics to inform decisions on layouts, furniture, and programs. Occasional travel and a flexible office model are included.

Qualifications

• 4+ years of applied research experience focusing on human-environment interactions, workplace strategy, or related field with mixed-methods foundation.
• Experience designing and conducting mixed-methods studies to evaluate physical spaces, furniture, and layouts.
• Hands-on qualitative fieldwork with interviews, workshops, and ethnographic research to understand employee needs.

Responsibilities

• Collaborate with Pilots and Space Insights teams across the project lifecycle, owning the mixed-methods employee research workstream.
• Conduct on-site qualitative fieldwork to uncover employee needs and the reasons behind behaviors.
• Integrate multi-source data, including spatial metrics and survey sentiment, to develop actionable recommendations.
• Identify and integrate AI tools and automated workflows to accelerate synthesis and reporting.

Skills

Applied research

Mixed methods

Qualitative fieldwork

Quantitative data literacy

AI tools

Tools

AI tools

Survey software

Job description

Salesforce in San Francisco, CA seeks a Workplace Research Manager to design, execute, and translate mixed-methods research into actionable insights for evolving REWS spaces globally.

The role collaborates with Pilots and Space Insights teams, using qualitative fieldwork and spatial metrics to inform decisions on layouts, furniture, and programs. Occasional travel and a flexible office model are included.