AI-Driven Workplace Research Lead

Salesforce, Inc.; San Francisco (CA); Hybrid; USD 117,000 - 178,000; Full time

Job summary

Salesforce, Inc. in San Francisco, CA, is seeking a Workplace Research Manager for the REWS organization to design and execute end-to-end mixed-methods research, translating qualitative and quantitative data into actionable insights that inform decisions across our global portfolio.

You will partner with Pilots and Space Insights teams, conduct on-site qualitative fieldwork, and leverage AI tools to accelerate synthesis and reporting, delivering high-impact recommendations to stakeholders.

Qualifications

• 4+ years of applied research focusing on human–environment interactions.
• Experience designing mixed-methods studies to evaluate physical spaces.
• Hands-on qualitative fieldwork with varied methods.
• Ability to translate insights into actionable recommendations for partners.

Responsibilities

• Own the mixed-methods employee research workstream from discovery to final readouts.
• Conduct on-site qualitative fieldwork and interviews to uncover employee needs.
• Integrate spatial data with survey sentiment to inform recommendations.
• Identify AI tools to accelerate qualitative synthesis and reporting.

Skills

Applied research

Mixed-methods design

Qualitative fieldwork

Stakeholder communication

Job description

Salesforce, Inc. in San Francisco, CA, is seeking a Workplace Research Manager for the REWS organization to design and execute end-to-end mixed-methods research, translating qualitative and quantitative data into actionable insights that inform decisions across our global portfolio.

You will partner with Pilots and Space Insights teams, conduct on-site qualitative fieldwork, and leverage AI tools to accelerate synthesis and reporting, delivering high-impact recommendations to stakeholders.