Global Workplace Experience Research Lead

Salesforce, Inc.

Chicago (IL)

Hybrid

USD 117,000 - 178,000

Full time

5 days ago

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Job summary

Salesforce is seeking a Workplace Research Manager within Real Estate & Workplace Services to own the global Site Experience Survey Program end‑to‑end. You will translate employee sentiment and spatial data into actionable workplace insights and recommendations.

This role blends survey science with analytical rigor in a fast‑moving tech environment. You will collaborate with cross‑functional teams, leverage AI tools for text analytics, and guide design decisions for space planning and capital

Qualifications

4+ years of hands-on experience designing, fielding, and analyzing quantitative surveys in corporate real estate, workplace strategy, or related fields.
Strong background in statistical techniques and survey design fundamentals.
Experience configuring and managing survey instruments in enterprise platforms (SurveyMonkey, Qualtrics) and cleaning, transforming, and joining datasets with SQL, Python, or R.

Responsibilities

Own and execute the global Site Experience Survey Program end‑to‑end, developing longitudinal benchmarking and refining survey instruments and methods.
Bridge data streams with Site Study Program Lead to create strategic site study reports and executive‑ready recommendations.
Advise on questionnaire design, scales, and sampling strategies across various measurement scenarios.
Manage day‑to‑day survey operations, data hygiene, and integration with dashboards and AI tools.