Workplace Facilitator (Trainer)

MidFirst Bank; Oklahoma City (OK); On-site; USD 52,000 - 78,000; Full time

Job summary

MidFirst Bank's Midland Mortgage Training division designs and delivers learner-centered experiences that enable employee growth, strengthen professional capability, and support business performance. Our team partners closely with the business to create meaningful, learner-centric solutions that make a real difference, beginning on the employees' first day.

The Workplace Facilitator (Trainer) delivers engaging instructor-led training and contributes to curriculum development, serving as a

Qualifications

• 3 years of experience facilitating training classes (new hire, on-the-job, interpersonal skills).
• Experience with Learning Management Systems is preferred.
• Ability to build strong relationships at all levels within the organization to ensure transfer for training.
• Experience in financial services preferred but not required.

Responsibilities

• Deliver engaging instructor-led training and contribute to curriculum development.
• Develop facilitator guides, participant materials, and job aids.
• Collaborate with Midland Training team members and stakeholders to align content with business priorities and learning objectives.
• Support deployment by ensuring materials are accurate, current, and ready for delivery.
• Model MidFirst core values and foster a learner-first mindset and accountability in daily interactions.

Skills

Communication - Written

Project Management

Education

Bachelor's degree in Adult Education or related field

Bachelors of Human Resource Administration (preferred)

Bachelors of Business Administration (preferred)

Tools

Learning Management Systems

Job description

Join an Innovative and Impactful Training Team

Midland Mortgage Training, a division of MidFirst Bank, designs, develops, and delivers learning experiences that enable employee growth, strengthen professional capability, and support business performance. Our team partners closely with the business to create meaningful, learner‑centric solutions that make a real difference, beginning on the employees' first day.

Facilitation and Learner Experience

The Workplace Facilitator (Trainer) plays a critical role in shaping the employee learning experience by delivering engaging instructor‑led training and contributing to the development and deployment of impactful curriculum. This role serves as a visible ambassador of MidFirst Core Values and helps ensure learning solutions are consistent, relevant, and effective across onboarding, professional skills, and manager‑level development.

Curriculum Development & Projects

Contributes to the design, development, and continuous enhancements of instructor‑led training curriculum, including facilitator guides, participant materials, and job aids. Partners with Midland Training team members and key stakeholders to align content with business priorities, learning objectives, and MidFirst standards. Supports successful deployment by ensuring materials are accurate, current, and ready for effective delivery, and provides feedback from facilitation experience to continuously improve course and learner impact.

Core Values & Professional Expectations

Consistently exemplifies MidFirst Core Values through professionalism, integrity, respect, and collaboration. Demonstrates a learner‑first mindset and a strong commitment to excellence in facilitation, curriculum development, and daily interactions. Serves as a role model for engagement, accountability, and continuous learning.

Position Requirements

• 3 years' experience facilitating training classes - new hire, on‑the‑job, interpersonal skills, etc.
• Bachelor's degree in Adult Education or related field is preferred.
• Equivalent combination of industry certifications and experience will be considered.
• Demonstrated experience with Learning Management Systems is preferred.
• Ability to build strong relationships at all levels within the organization.
• Strong project and time management skills.
• Advanced verbal and written communication skills.
• Experience in financial services preferred but not required.

Qualifications

Education

• Bachelors of Human Resource Administration (preferred)
• Bachelors of Business Administration (preferred)

Experience

• 3 years: experience facilitating training classes - new hire, on‑the‑job, business skills, interpersonal skills, etc. (required)
• 1 year: demonstrated experience with Learning Management Systems (required)
• 1 year: ability to build strong relationships at all levels within the organization to ensure transfer for training (required)
• 1 year: experience in financial services preferred but not required.

Skills

• Communication - Written (required)
• Project Management (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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