Workplace Experience Specialist

Jones Lang LaSalle Incorporated; Overland Park (KS); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

401(k) plan with matching company"s

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Workplace Experience Associate to create a welcoming, organized environment for employees, clients, and visitors. You will support meetings, mailroom tasks, and daily operations while upholding workplace standards.

Join JLL to contribute to a safe, inclusive workspace and collaborate with facilities and workplace services teams to deliver exceptional service and positive experiences across the organization.

Qualifications

• High school diploma or GED + 2 years in workplace, hospitality, admin, or customer service.
• Strong customer service and interpersonal skills.
• Ability to work in a team across functions.
• Proficient with Microsoft Office (Outlook, Word, Excel) and scheduling/communication tools.
• Excellent organizational skills; able to manage multiple tasks.
• Ability to lift up to 50 pounds; physically able for workplace operations.
• Valid driver's license and reliable transportation.

Responsibilities

• Welcome employees, guests, and vendors with professional, friendly service.
• Maintain break areas, hubs, conference rooms, print stations, and related spaces.
• Assist with meeting and conference room setups; coordinate with internal teams.
• Coordinate mailroom tasks: sorting, deliveries, and shipments.
• Order and stock office supplies to ensure smooth operations.
• Create and track work orders for custodial, maintenance, safety, or security.
• Provide admin support: scanning, filing, archiving, etc.
• Serve as backup reception when needed.
• Collaborate with workplace services to foster a safe, inclusive environment.

Skills

Customer service

Teamwork

Interpersonal skills

Microsoft Office

Communication

Organization

Problem solving

Reading/writing

Valid driver's license

Lifting up to 50 lbs

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling tools

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Workplace Experience Associate to create a welcoming, organized environment for employees, clients, and visitors. You will support meetings, mailroom tasks, and daily operations while upholding workplace standards.

Join JLL to contribute to a safe, inclusive workspace and collaborate with facilities and workplace services teams to deliver exceptional service and positive experiences across the organization.