Workplace Experience & Operations Lead

01A; New York (NY); On-site; USD 29,000 - 66,000; Full time

Job summary

Navan is seeking a hands-on Workplace Operations Coordinator for our New York office. You will own day-to-day operations, coordinate vendors, and elevate the employee experience while maintaining a safe and welcoming workspace.

This essential role requires 5 days a week in the office and hands-on involvement with facilities, events, and internal processes. You will drive operational excellence and support onboarding and daily services to sustain productivity.

Qualifications

• 1–3 years in office management or facilities coordination in a fast-paced environment.
• Experience managing vendors and contractors for hard and soft services.
• Ability to juggle priorities, work independently, and complete tasks end-to-end.
• Strong communication skills with internal and external stakeholders.
• Budgeting, purchasing, and basic financial reconciliation experience.
• Self-starter with excellent organizational abilities and proactive mindset.
• Proficiency in G-Suite, Slack, Jira, and other modern office tools.
• Comfortable with physical tasks and coordinating office setups.
• Previous facilities experience preferred.

Responsibilities

• Act as the primary on-site owner for all office issues and manage resolutions from start to finish.
• Conduct daily walkthroughs to ensure space remains pristine, functional, and safe.
• Serve as main point of contact for on-site contractors (cleaning, catering, HVAC, plumbing, security).
• Maintain operational health of building systems and oversee vendor-led resolutions.
• Ensure compliance with safety standards and oversee fire safety and drills.
• Drive projects to improve the physical workplace and internal processes.
• Coordinate office moves and space reconfigurations with stakeholders and vendors.
• Manage office and pantry inventory, sourcing, ordering, and budgeting tracking.
• Oversee daily services like mail, deliveries, and internal ticketing.
• Support onboarding/offboarding with access and resource readiness.

Skills

Office management

Vendor management

Communication

Budgeting & purchasing

Organizational skills

Tools

G-Suite

Slack

Jira

Job description

Navan is seeking a hands-on Workplace Operations Coordinator for our New York office. You will own day-to-day operations, coordinate vendors, and elevate the employee experience while maintaining a safe and welcoming workspace.

This essential role requires 5 days a week in the office and hands-on involvement with facilities, events, and internal processes. You will drive operational excellence and support onboarding and daily services to sustain productivity.