Workplace Experience Lead — Facilities & Operations

Figma; San Francisco (CA); On-site; USD 115,000 - 167,000; Full time

Job summary

Figma is seeking a Workplace Generalist in San Francisco to enhance the in-office experience for Figmates and visitors. This full-time, in-person role involves daily facilities operations, vendor management, and supporting office programs. Ideal candidates should have 2+ years in workplace operations and strong customer service skills.

The position demands meticulous organization and the ability to manage multiple priorities in a fast-paced environment, ensuring a welcoming space that reflects Figma's culture.

Qualifications

• 2+ years of experience in workplace operations, facilities, or office management.
• Experience in high-volume environments with a focus on customer service.
• Ability to manage vendors and workplace programs.

Responsibilities

• Conduct daily walkthroughs for a clean and safe workplace.
• Own daily operations and implement improvements.
• Manage workplace ticketing and ensure resolutions.
• Coordinate office repairs and vendor partnerships.
• Support onsite programs and manage supply inventories.

Skills

Workplace operations

Customer service

Vendor management

Organization

Communication

Job description

Figma is seeking a Workplace Generalist in San Francisco to enhance the in-office experience for Figmates and visitors. This full-time, in-person role involves daily facilities operations, vendor management, and supporting office programs. Ideal candidates should have 2+ years in workplace operations and strong customer service skills.

The position demands meticulous organization and the ability to manage multiple priorities in a fast-paced environment, ensuring a welcoming space that reflects Figma's culture.