Workplace Generalist

Figma; San Francisco (CA); On-site; USD 115,000 - 167,000; Full time

Job summary

Figma is seeking a Workplace Generalist in San Francisco to enhance the in-office experience for Figmates and visitors. This full-time, in-person role involves daily facilities operations, vendor management, and supporting office programs. Ideal candidates should have 2+ years in workplace operations and strong customer service skills.

The position demands meticulous organization and the ability to manage multiple priorities in a fast-paced environment, ensuring a welcoming space that reflects Figma's culture.

Qualifications

• 2+ years of experience in workplace operations, facilities, or office management.
• Experience in high-volume environments with a focus on customer service.
• Ability to manage vendors and workplace programs.

Responsibilities

• Conduct daily walkthroughs for a clean and safe workplace.
• Own daily operations and implement improvements.
• Manage workplace ticketing and ensure resolutions.
• Coordinate office repairs and vendor partnerships.
• Support onsite programs and manage supply inventories.

Skills

Workplace operations

Customer service

Vendor management

Organization

Communication

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We're looking for a Workplace Generalist to join our San Francisco hub and play a critical role in shaping an exceptional in-office experience for Figmates and visitors. As part of the Workplace team, you will ensure our space is welcoming, well-maintained, and operationally excellent. You'll support daily facilities operations, vendor partnerships, on-site events, and office programs that bring our culture to life.

This role moves quickly and requires someone who brings sharp attention to detail, strong customer service instincts, and calm, organized thinking when priorities compete. You'll work closely with partners across the Workplace, People, Security, and IT teams, as well as with external vendors.

This is a full-time, in-person role based in our San Francisco hub.

What you’ll do at Figma:

• Conduct daily walkthroughs to ensure a clean, safe, and well-organized workplace environment.
• Own day-to-day workplace operations, identifying and implementing improvements that enhance efficiency and the employee experience.
• Manage the workplace ticketing system, ensuring timely resolution, clear communication, and consistent follow-through.
• Coordinate office repairs, maintenance, and vendor partnerships, escalating issues as needed.
• Support and manage onsite programs including food, snack, and beverage services.
• Oversee office supply inventory, restocking, organization, and ordering for shared spaces.
• Support space planning, furniture moves, and layout updates, partnering with internal teams as needed.
• Assist with internal events, offsite coordination, health & safety protocols, and workplace budgeting support.

We’d love to hear from you if you have:

• 2+ years of experience in workplace operations, facilities, or office management — ideally within a high-growth startup or tech environment, including experience supporting executive-level stakeholders.
• Track record of delivering excellent customer or employee-facing service, with the ability to stay sharp and composed in high-volume, high-demand environments.
• Proven experience managing vendors, workplace programs, and day-to-day facilities operations, with a solution-oriented and proactive approach.
• Excellent communication, organization, and time management skills, including the ability to clearly document processes and prioritize competing requests.
• Proven ability to work independently and cross-functionally, taking ownership of competing priorities and exercising sound judgment in a fast-moving environment.

While not required, it’s an added plus if you also have:

• CPR/AED Certification

Annual Base Salary Range: $115,000 - $167,000 USD

Equal Opportunity and Disability Accommodations

At Figma we celebrate and support our differences. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail] . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews