Workplace Coordinator (6-month Contract)

Rockstar Games; Town of Dover (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Rockstar Games is seeking a Facilities/WPS specialist for a six-month in-office contract at our Andover, MA studio. You will support office services, security, space planning, vendor management, and health & safety compliance.

The role requires 2+ years in facilities/workplace operations, strong MS Office skills, and the ability to lift 50 lbs. A driver’s license is preferred and prior vendor coordination experience is a plus.

Qualifications

• 2+ years experience working within a facilities or workplace operations role.
• Ability to lift up to 50 lbs.
• Proficient with Microsoft Office (Outlook, Word and Excel).
• Excellent written and verbal communication.
• Vehicle/driver’s license preferred.
• Experience with vendor management, space management, ticketing, security, project management, and financial software systems.

Responsibilities

• Review and monitor internal ticketing system, provide timely updates, record actionable steps and ensure the needs have been met for the end users
• Proactively identify issues through walkthroughs; prioritize and address them through self-performance or outsourced vendors
• Coordinate, plan, and execute assigned projects ensuring all work is done to a high standard, and progress updates are regularly provided
• Perform quality control on assigned services
• Coordinate vendor work schedules as required, and conduct follow up tasks for project completion
• Conduct checks and audits of the site for quality control and safe conditions
• Keep trackers and management systems up to date and produce progress reports for the Workplace team and other support teams
• Assist with the procurement, administration and coordination of Workplace Services including POs, auditing invoices for accuracy, and updating relevant financial trackers
• Produce and coordinate facilities information and documentation in line with company requirements
• Support health and safety and compliance assignments
• Undertake any assigned ad-hoc duties to maintain the facilities

Skills

Vendor management

Space management

Ticketing systems

Security awareness

Project management

Financial software familiarity

MS Office

Communication skills

Creative problem solving

Driver's license

Tools

Microsoft Office

Ticketing system

Job description

• This is a six (6) month contract position, in-office based out of Rockstar’s development studio in Andover, MA
• The Rockstar Workplace Services team (WPS) is responsible for ensuring the office, building, programs, and services work harmoniously together to support the core business
• We create a creative, supportive, and safe working environment for the staff at Rockstar
• We manage and develop a variety of services and programs, including food & beverage, physical security, building maintenance, furniture, security, cleaning, space utilization and operational support
• We ensure the site complies with all relevant statutory guidance and legislation
• We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects
• Review and monitor internal ticketing system, provide timely updates, record actionable steps and ensure the needs have been met for the end users
• Proactively identify issues through walkthroughs; prioritize and address them through self-performance or outsourced vendors
• Coordinate, plan, and execute assigned projects ensuring all work is done to a high standard, and progress updates are regularly provided
• Perform quality control on assigned services
• Coordinate vendor work schedules as required, and conduct follow up tasks for project completion
• Conduct checks and audits of the site for quality control and safe conditions
• Keep trackers and management systems up to date and produce progress reports for the Workplace team and other support teams
• Assist with the procurement, administration and coordination of Workplace Services including POs, auditing invoices for accuracy, and updating relevant financial trackers
• Produce and coordinate facilities information and documentation in line with company requirements
• Support health and safety and compliance assignments
• Undertake any assigned ad-hoc duties to maintain the facilities

Able to lift 50 lbs Proficient with Microsoft Office (Outlook, Word and Excel) Excellent communication (written and verbal) Possess a vehicle/driver’s license preferred Creative problem-solving skills 2+ years experience working within a facilities or workplace operations role, ideally supporting corporate office buildings and services Possess an understanding of vendor management principles Experience with space management, ticketing, security, project management, and financial software systems