Workplace Coordinator

Rockstar; Andover (MA); On-site; USD 85,962,000 - 103,155,000; Full time

Job summary

Rockstar Games in Andover, MA is seeking a passionate Workplace Coordinator to join the Workplace Services team. This role coordinates day-to-day site operations and facilities services in our Andover studio.

The six-month, in-office contract focuses on delivering high-quality services, vendor coordination, health and safety, and robust reporting to keep our environment productive and safe.

Qualifications

• 2+ years of experience in facilities or workplace operations.
• Experience supporting corporate office buildings and services.
• Understanding of vendor management principles.
• Excellent written and verbal communication.
• Proficient with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Review and monitor internal ticketing system and provide updates.
• Identify issues and address them via self-performance or vendors.
• Plan and execute projects with high standards and provide progress updates.
• Perform quality control on services.
• Coordinate vendor work schedules and follow up on project completion.
• Conduct site checks for safety and quality.
• Maintain trackers and progress reports for Workplace team.
• Assist with procurement, administration and coordination including POs and invoicing.
• Produce and coordinate facilities information and documentation.
• Support health and safety and compliance tasks.
• Undertake ad-hoc duties to maintain facilities.

Skills

Facilities operations

Vendor management

Communication

Microsoft Office

Tools

Microsoft Office

Job description

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar New England is on the lookout for a passionate Workplace Coordinator. As part of the Workplace Services team, you will provide key coordination of the day-to-day operation of the site and its facilities services.

This is a six (6) month contract position, in-office based out of Rockstar’s development studio in Andover, MA.

WHAT WE DO

• The Rockstar Workplace Services team (WPS) is responsible for ensuring the office, building, programs, and services work harmoniously together to support the core business.
• We create a creative, supportive, and safe working environment for the staff at Rockstar.
• We manage and develop a variety of services and programs, including food & beverage, physical security, building maintenance, furniture, security, cleaning, space utilization and operational support.
• We ensure the site complies with all relevant statutory guidance and legislation.
• We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects.

RESPONSIBILITIES

• Review and monitor internal ticketing system, provide timely updates, record actionable steps and ensure the needs have been met for the end users.
• Proactively identify issues through walkthroughs; prioritize and address them through self-performance or outsourced vendors.
• Coordinate, plan, and execute assigned projects ensuring all work is done to a high standard, and progress updates are regularly provided.
• Perform quality control on assigned services.
• Coordinate vendor work schedules as required, and conduct follow up tasks for project completion.
• Conduct checks and audits of the site for quality control and safe conditions.
• Keep trackers and management systems up to date and produce progress reports for the Workplace team and other support teams.
• Assist with the procurement, administration and coordination of Workplace Services including POs, auditing invoices for accuracy, and updating relevant financial trackers.
• Produce and coordinate facilities information and documentation in line with company requirements.
• Support health and safety and compliance assignments.
• Undertake any assigned ad-hoc duties to maintain the facilities.

REQUIREMENTS

• Able to lift 50 lbs.
• Possess a vehicle/driver's license preferred.
• 2+ years experience working within a facilities or workplace operations role, ideally supporting corporate office buildings and services.
• Possess an understanding of vendor management principles.
• Excellent communication (written and verbal).
• Creative problem-solving skills.
• Proficient with Microsoft Office (Outlook, Word and Excel).

PLUSES

• Experience with space management, ticketing, security, project management, and financial software systems.

The pay range for this position in Andover, Massachusetts at the start of employment is expected to be between the range below* per hour. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base rates of pay (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

NE Hourly Pay Range

$30 - $36 USD

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar's reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.

If you've got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.