Workplace Ambassador and Errand Runner

Circles; Kentucky; On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Life insurance

PTO

Holidays

Volunteer day

Discount programs

Sabbatical

HSA/FSA

EAP access

Job summary

Circles is seeking a Workplace Ambassador and Errand Runner to provide white-glove service to on-site employees at client locations. The role emphasizes professional conduct, strong local knowledge, and the ability to manage multiple errands efficiently.

This full-time position offers 34 hours per week, Monday through Thursday 8:00am to 5:00pm, with a schedule featuring no nights and a three-day weekend. Compensation is hourly based on experience, from $27-$28 per hour, with comprehensive

Qualifications

• High school diploma or GED is required.
• Eligible to become a notary in your state is required.
• Reliable transportation and clean driving record are essential.
• Must lift up to 40 lbs and be highly organized.
• Strong digital literacy and basic MS Office skills required.

Responsibilities

• Local errand running and on-site support at client locations.
• Promote Circles services and benefits to members.
• Coordinate services with local and national partners and vendors.
• Provide best-in-class customer service in a fast-paced environment.
• Maintain a professional image and build relationships with members and vendors.
• Respond promptly and professionally to member inquiries.

Skills

Customer service

Communication

Organization

Digital literacy

Education

High School Diploma or GED

Tools

Salesforce

Microsoft Office

Job description

About Circles Culture:
The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.

Position Overview:
The role of the Workplace Ambassador and Errand Runner is to offer white glove customer service while also displaying a professional and enthusiastic personality to on-site employees at our clients’ location. Your main responsibility will be to assist our clientele with local errand running within specified parameters and criteria. You will also represent Circles by building meaningful relationships with members and educating them about their Circles Concierge benefits! Qualified candidates will have excellent customer service skills, a warm and friendly demeanor, exceptional attention to detail and be highly organized. Our ideal candidate will be an ambassador for their local area, possessing a curated knowledge of local businesses, entertainment venues, local events and highlights and dining options. Experience in the hotel, hospitality or the travel industry is strongly preferred.

This is a full-time position offering 34 hours per week. Schedule is Monday through Thursday from 8:00am to 5:00pm

Enjoy a schedule with no nights and a three-day weekend!

Compensation is hourly based on experience, from $27-$28 per.

Job Responsibilities:

• Local Errand Running;
• Promote Circles services and benefits to members;
• Coordinating and scheduling services with local and national partners and vendors
• Consistently provide best in class customer service in a fast paced, structured environment;
• Prioritizing requests and monitoring daily deliverables;
• Provide uncompromising service to members;
• Project an approachable and professional image always;
• Promote meaningful relationships via face-to-face interaction with members, vendors and peers;
• Respond to members and guests in a professional, courteous, and timely manner, without exception;
• Collaborate on innovative ideas and initiatives with management;
• Suggest and purchase gifts and flowers;recommend tickets and dining; make reservations and schedule services
• Manage on-site convenience services; such as onsite auto-detailing, dry-cleaning, bike tune-ups and more;
• Other duties as assigned.
• Strong knowledge and familiarity with navigating the local area
• Comfortable with a high volume of driving to complete errands;
• Customer Service experience within the Hospitality field preferred;
• Must be eligible to become a notary public in your state
• Must be able to lift up to 40lbs
• Must have reliable transportation;
• Must have clean driving record;
• High school diploma or GED required;
• Must have excellent digital literacy and knowledge of Microsoft Office products (Teams, Outlook, Word);
• Knowledge of Salesforce a plus!

Competencies:

• Manage and prioritize multiple tasks daily;
• Excellent written and verbal communication skills;
• Ability to adhere to a schedule;
• Active listening;
• Desire for continuous learning and development;
• Flexibility to adapt to changing tasks and priorities
• Medical, dental, vision insurance starting the first day of the month after hire
• Long-term and short-term disability insurance paid for by Circles
• 401k with match
• Life insurance paid for by Circles
• Generous PTO policy
• Paid holidays
• One paid day off per year to volunteer
• Access to discount programs
• Four-week paid sabbatical every five years
• HSA/FSA account eligibility
• Access to Employee Assistance Program
• Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities