Workload Automation (UC4) & Batch Support Engineer

Advanced Network Consulting; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Job summary

Advanced Network Consulting is seeking a senior UC4/Automic Platform Engineer to design, deploy, automate, and maintain enterprise job workflows across hybrid z/OS Mainframe, Linux, and Windows environments in the Washington, DC area.

You will manage AE performance, Transport Cases, and incident response, ensuring high reliability and SLA adherence for critical batch cycles. This role requires 5+ years of UC4 administration and ITIL-aligned change control.

Qualifications

• Minimum 5+ years administering Broadcom Automic Automation (UC4 v12+).
• Expertise with Automic AE, AWI, scripting, and transport cases.
• Proficient in z/OS JCL, TSO/ISPF, SDSF, JES2.
• Experience with UNIX/Linux and Windows agent troubleshooting.
• ITIL incident/change management experience.

Responsibilities

• Design, deploy, automate, and maintain UC4 workflows across hybrid environments.
• Monitor AE performance and manage CP/WP and queue health.
• Package and promote scheduling objects across DEV/TEST/PROD via Transport Cases.
• Provide production incident management and RCA.

Skills

UC4 Automic

Automation Engine

z/OS JCL

SDSF/JES2

AWI Web Interface

ITIL

Job description

SCOPE OF WORK & PURPOSE

The Contractor shall provide dedicated, senior-level engineering and operational administration for the enterprise Broadcom Automic Workload Automation (UC4) environment. The Contractor is responsible for designing, deploying, automating, and maintaining mission-critical batch workflows across hybrid z/OS Mainframe, Linux, and Windows platforms, ensuring high reliability and SLA compliance for enterprise business cycles.

DETAILED TECHNICAL RESPONSIBILITIES

2.1. Automic (UC4) Platform Engineering & Workflow Design

• Object Architecture & Design: Build, configure, test, and maintain enterprise UC4 objects including Workflows (JOBP), Jobs (JOBS), Static and Dynamic Calendars (CALE), Events (EVNT), Sync objects (SYNC), and dynamic PromptSets.
• Scripting & Logic Automation: Develop and enhance advanced Automic Scripting Language routines to handle conditional branching, return code validation, runtime variable passing, and dynamic schedule triggering.
• Agent Configuration & Health: Configure, patch, monitor, and troubleshoot UC4 target agents across z/OS/MVS, UNIX/Linux, and Windows server environments.
• Automation Engine Administration: Monitor Automation Engine (AE) performance, manage Communication Processes (CP) and Work Processes (WP), maintain queue health, and perform routine database housekeeping.
• Transport & Change Deployment: Package, validate, and promote scheduling objects across DEV, TEST/QA, and PROD environments using Transport Cases and strict version control.

2.2. Mainframe Batch Support & JCL Operations

• JCL Maintenance & Tuning: Review, optimize, and debug Job Control Language (JCL), PROCs, parameter overrides, and control cards invoked by Automic batch jobs.
• Job Queue & Spool Monitoring: Monitor batch job initiators, execution queues, and spool utilization via SDSF, JES2, and TSO/ISPF.
• Cross-Platform File Transfer Scheduling: Configure and manage workload automation tasks involving cross-platform data transfers (NDM/Connect:Direct, SFTP) between mainframe and distributed nodes.
• Storage Team Interfacing: Interface directly with Mainframe Storage Administrators to troubleshoot storage-related batch failures, space abends, and tape mount prerequisites.

2.3. Production Incident Management & Abend Resolution

• Abend Investigation: Act as Tier 2/3 escalation point for production batch cycle abends, analyzing UC4 task logs and z/OS job outputs concurrently to resolve failures.
• Root Cause Analysis (RCA): Perform detailed technical RCA on recurring job cancellations, lockups, and schedule delays; implement preventative logic within workflows.
• Early-Morning Stabilization: Support morning operational checkouts to ensure overnight critical paths completed successfully prior to business hours.
• On-Call Incident Triage: Participate in a scheduled on-call rotation to resolve Sev-1/Sev-2 batch workflow halts according to defined SLAs.
• SECURITY, ACCESS & CHANGE GOVERNANCE
• Privileged Access Compliance: Operate within enterprise least-privilege security policies across Automic Web Interface (AWI) user privileges and z/OS access controls.
• Data Integrity: Ensure batch job security parameters, credentials, and encrypted variables are safeguarded in accordance with corporate data protection standards.
• ITIL Alignment: Comply with enterprise ITIL standards for Incident, Problem, and Change Management (e.g., ServiceNow); ensure all production schedule modifications have approved change tickets.

QUALIFICATIONS & TECHNICAL COMPETENCIES

• Experience: Minimum 5+ years dedicated experience administering and engineering Broadcom Automic Automation (UC4 v12 or higher).
• Scheduler Mastery: Deep expertise in Automic Automation Engine, Automic Web Interface (AWI), Scripting Language, agent administration, and Transport Cases.
• Mainframe Competency: Solid working proficiency in z/OS JCL, TSO/ISPF, SDSF, JES2 commands, and standard IBM batch utilities.
• Cross-Platform Operations: Familiarity with UNIX/Linux shell scripting, Windows batch/PowerShell, and distributed OS agent troubleshooting.
• Process Discipline: Working experience in enterprise environments utilizing ITIL incident and change workflows.