Workload Automation (UC4) & Batch Support Engineer

Page Mechanical Group, Inc.; Washington (District of Columbia); On-site; USD 110,000 - 140,000; Full time

Job summary

Page Mechanical Group, Inc. in Washington, DC, seeks an expert UC4/Automic Platform Engineer to design, deploy, automate, and maintain enterprise batch workflows across z/OS, Linux, and Windows environments. You will ensure high reliability and SLA compliance for critical business cycles.

The role focuses on building robust object architectures, scripting automation, agent health, and change deployment using Transport Cases, with on-call support for production incidents and RCA enhancements.

Qualifications

• 5+ years dedicated experience administering and engineering Broadcom Automic Automation (UC4 v12 or higher).
• Deep expertise in Automic Automation Engine, Automic Web Interface (AWI), Scripting Language, agent administration, and Transport Cases.
• Solid working proficiency in z/OS JCL, TSO/ISPF, SDSF, JES2 commands, and standard IBM batch utilities.
• Familiarity with UNIX/Linux shell scripting, Windows batch/PowerShell, and distributed OS agent troubleshooting.
• Working experience in enterprise ITIL incident and change workflows.

Responsibilities

• Design, deploy, automate, and maintain enterprise UC4 objects (WORKP, JOBS, CALE, EVNT, SYNC).
• Develop Automic scripting for conditional branching, runtime variable passing, and dynamic scheduling.
• Configure UC4 agents across z/OS, UNIX/Linux, and Windows; monitor AE performance and queue health.
• Package, validate, and promote scheduling objects across DEV/TEST/PROD using Transport Cases and version control.
• Provide Tier2/3 escalation for production abends and perform RCA to prevent recurrence.

Skills

UC4 Automation

AWI

Scripting

Agent administration

Transport Cases

Mainframe JCL

SDSF/JES2

UNIX/Linux scripting

PowerShell

ITIL processes

Tools

Automic UC4

AWI

SDSF

JES2

JCL

TSO/ISPF

UNIX/Linux

PowerShell

Job description

1. SCOPEOFWORK&PURPOSE

The Contractor shall provide dedicated, senior-level engineering and operational administration for the enterprise Broadcom Automic Workload Automation (UC4) environment. The Contractor is responsible for designing, deploying, automating, and maintaining mission-critical batch workflows across hybrid z/OS Mainframe, Linux, and Windows platforms, ensuring high reliability and SLA compliance for enterprise business cycles.

2. DETAILEDTECHNICAL RESPONSIBILITIES

2.1. Automic(UC4)PlatformEngineering&Workflow Design

• ObjectArchitecture&Design: Build, configure, test, and maintain enterprise UC4 objects including Workflows (JOBP), Jobs (JOBS), Static and Dynamic Calendars (CALE), Events (EVNT), Sync objects (SYNC), and dynamic PromptSets.
• Scripting&LogicAutomation: Develop and enhance advanced Automic Scripting Language routine(s) to handle conditional branching, return code validation, runtime variable passing, and dynamic schedule triggering.
• AgentConfiguration&Health: Configure, patch, monitor, and troubleshoot UC4 target agents across z/OS/MVS, UNIX/Linux, and Windows server environments.
• AutomationEngineAdministration: Monitor AutomationEngine (AE) performance, manage Communication Processes (CP) and Work Processes (WP), maintain queue health, and perform routine database housekeeping.
• Transport&ChangeDeployment: Package, validate, and promote scheduling objects across DEV, TEST/QA, and PROD environments using Transport Cases and strict version control.

2.2. MainframeBatchSupport&JCL Operations

• JCLMaintenance&Tuning: Review, optimize, and debug Job Control Language (JCL), PROCs, parameter overrides, and control cards invoked by Automic batch jobs.
• JobQueue&SpoolMonitoring: Monitor batch job initiators, execution queues, and spool utilization via SDSF, JES2, and TSO/ISPF.
• Cross-PlatformFileTransferScheduling: Configure and manage workload automation tasks involving cross-platform data transfers (NDM/Connect:Direct, SFTP) between mainframe and distributed nodes.
• StorageTeamInterfacing: Interfaced directly with Mainframe Storage Administrators to troubleshoot storage-related batch failures, space abends, and tape mount prerequisites.

2.3. ProductionIncidentManagement&Abend Resolution

• AbendInvestigation: Act as Tier2/3 escalation point for production batch cycle abends, analyzing UC4 task logs and z/OS job outputs concurrently to resolve failures.
• RootCauseAnalysis(RCA): Perform detailed technical RCA on recurring job cancellations, lockups, and scheduled delays; implement preventative logic within workflows.
• Early-MorningStabilization: Support morning operational checkouts to ensure overnight critical paths completed successfully prior to business hours.
• On-CallIncidentTriage: Participate in scheduled on-call rotation to resolve Sev-1/Sev-2 batch workflow halts according to defined SLAs.

3. SECURITY,ACCESS&CHANGE GOVERNANCE

• PrivilegedAccessCompliance: Operate within enterprise least-privileges security policies across Automic Web Interface (AWI) user privileges and z/OS access controls.
• DataIntegrity: Ensure batch job security parameters, credentials, and encrypted variables are safeguarded in accordance with corporate data protection standards.
• ITILAlignment: Comply with enterprise ITIL standards for Incident, Problem, and Change Management (e.g., ServiceNow); ensure all production schedule modifications have approved change tickets.

4. QUALIFICATIONS&TECHNICAL COMPETENCIES

• Experience: Minimum 5+ years dedicated experience administering and engineering Broadcom Automic Automation (UC4 v12 or higher).
• SchedulerMastery: Deep expertise in Automic Automation Engine, Automic Web Interface (AWI), Scripting Language, agent administration, and Transport Cases.
• MainframeCompetency: Solid working proficiency in z/OS JCL, TSO/ISPF, SDSF, JES2 commands, and standard IBM batch utilities.
• Cross-PlatformOperations: Familiarity with UNIX/Linux shell scripting, Windows batch/PowerShell, and distributed OS agent troubleshooting.
• ProcessDiscipline: Working experience in enterprise environments utilizing ITIL incident and change workflows.