Workforce Training & Programs Coordinator

Forsyth Technical Comunity Clg; Winston-Salem (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Forsyth Technical Community College is seeking a Career Services Coordinator to oversee training class scheduling, registration, and data management. This role collaborates with faculty, industry partners, and the central data team to ensure accurate student records in the SIS.

The position emphasizes non-instructional course support, instructor contracts, materials provisioning, and thorough reporting to measure program outcomes and employer satisfaction. Open until filled with the stated dates.

Qualifications

• Associates degree in Education, Workforce Development, Business, or a related field.
• Minimum of three (3) years of experience in career services, workforce development, employer engagement, or a related area.
• Strong ability to build relationships with participants, faculty, and industry partners.
• Experience using CRM systems and data-driven decision-making for program improvement.
• Preferred: experience in training/workforce development; knowledge of community college systems; knowledge of NCEdge; experience with training platforms.

Responsibilities

• Oversee all aspects of building training courses in alignment with organizational and client needs.
• Schedule customized training classes on a regular cadence in alignment with training agreement.
• Collaborate with the central data management team to house student information in the Student Information System.
• Register participants in all training courses using the college registration procedures.
• Create and maintain class rosters for each scheduled training session.
• Prepare and process instructor contracts for both internal and third-party instructors.
• Order and deliver training materials to ensure readiness before class start.
• Collect completed rosters and attendance records upon class completion.
• Complete course close outs while verifying documentation and ensuring accurate reporting.
• Ensure data accuracy and compliance with institutional and regulatory standards.
• Collect and analyze data on student participation, employer satisfaction, and employment outcomes to continuously improve program effectiveness.

Skills

CRM systems

Data-driven decisions

Relationship building

Program coordination

Education

Associate degree in Education, Workforce Development, Business, or related field

Tools

Student Information System (SIS)

Job description

Forsyth Technical Community College is seeking a Career Services Coordinator to oversee training class scheduling, registration, and data management. This role collaborates with faculty, industry partners, and the central data team to ensure accurate student records in the SIS.

The position emphasizes non-instructional course support, instructor contracts, materials provisioning, and thorough reporting to measure program outcomes and employer satisfaction. Open until filled with the stated dates.