Workforce Support Specialist - Active TS/SCI

ENS Solutions, LLC; Charlottesville (VA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance (Plat)

401k from day one

PTO + 11 holidays

Disability Insurance

Life Insurance

Tuition & Certification Support

Relocation Assistance

Workers’ Compensation

Job summary

ENS Solutions, LLC in the United States seeks a Workforce Support Specialist to oversee training, deployment lifecycle, and performance management programs, ensuring regulatory compliance and leadership-ready data updates.

The role requires experience managing multiple programs, DCIPS proficiency, and strong communication. You will develop dashboards, coordinate travel, and maintain space plans while supporting diverse teams.

Qualifications

• Bachelor’s degree in HR, Business, Psychology, or related field.
• 5–7 years managing or coordinating multiple programs in a fluid environment; 7–10+ years if no degree.
• Knowledge of federal workforce regulations including DCIPS.
• Experience as instructor/facilitator with strong oral and written communication.
• MS Office proficiency, especially Excel for data sorting and reporting.
• Experience editing official documents or intelligence reports with ICD 203/206.
• Experience collaborating with diverse audiences, including employees with disabilities.

Responsibilities

• Coordinate and deliver full training program curricula including scheduling and speaker coordination.
• Advise and track progress in the DCIPS Performance Management Program.
• Provide full lifecycle coordination for deployments: readiness, travel, medical/security requirements.
• Develop dashboards and reports to track metrics for training, performance, and space utilization.
• Draft position descriptions based on OCONUS requirements and recommend deployment selections.
• Review training feedback and materials to propose updates and improvements.
• Lead training on analytic tradecraft standards (ICD 203, 206) and create reference tools.
• Serve as primary point of contact for employees and managers on performance and deployment matters.
• Maintain directorate space implementation plans and optimize seating; manage deployments data (DeployNet).
• Prepare briefs, status reports, and leadership correspondence.

Skills

DCIPS

Excel

Instructor

Federal regulations

Communication

Diverse audiences

Deployment systems

Tableau

PeopleSoft

DCIPS PM

Education

Bachelor’s degree in Human Resources, Business, Psychology, or related field

Tools

Tableau

PeopleSoft

MET

DTS

SPOT

APACS

Job description

The Workforce Support Specialist manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role is responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership.

Duties May Include:

• Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination.
• Facilitate the directorate’s Performance Management Program (DCIPS), advising the workforce and tracking progress.
• Provide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirements.
• Develop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilization.
• Analyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selection.
• Review and analyze training feedback and course materials to recommend updates and improvements.
• Lead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforce.
• Serve as a primary point of contact for employees and managers on matters of performance management, and deployment.
• Develop and maintain the directorate’s physical space implementation plan, monitoring vacancies and optimizing seating arrangements.
• Maintain all required databases and records for deployments (DeployNet), and other program activities.
• Prepare program overview briefs, status reports, and other official correspondence for leadership.

Required Skills:

• Education: A minimum of a Bachelor’s degree in Human Resources, Business, Psychology, or a related field.
• Experience: A minimum of 5-7 years demonstrated experience managing or coordinating multiple programs in a fluid, changing environment. In lieu of a degree 7-10+ years.
• Strong knowledge of and experience applying federal workforce regulations, including performance management principles (e.g., DCIPS).
• Experience as an instructor or facilitator with strong oral and written communication skills.
• Proficiency with the Microsoft Office Suite, especially Excel for data sorting and report generation.
• Experience reviewing and editing official documents or intelligence reports, with a strong understanding of analytic tradecraft standards (ICD 203, 206).
• Demonstrated experience collaborating with and providing support to diverse audiences, including employees with disabilities.

Desired Skills:

• At least 24 months of experience planning and implementing programs and resolving issues requiring cross-organizational coordination.
• Demonstrated experience using travel and deployment systems (MET, DTS, SPOT, APACS).
• Specific experience with PeopleSoft and the DCIPS Performance Management system.
• Experience developing data visualizations or dashboards using tools like Tableau.

Essential Network Security (ENS) Solutions, LLCis a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.

Why ENS?

• Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
• 401k Contribution from Day 1
• PTO + 11 Paid Federal Holidays
• Long & Short Term Disability Insurance
• Group Term Life Insurance
• Tuition, Certification & Professional Development Assistance
• Workers’ Compensation
• Relocation Assistance

Candidate AI Usage Policy

AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.