Workforce Support Specialist - Active TS/SCI

ENS Solutions, LLC; McLean (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Free Platinum-Level Medical/Dental/Vision coverage

401k Contribution from Day 1

PTO + 11 Paid Federal Holidays

Tuition and Professional Development Assistance

Job summary

ENS Solutions, LLC in McLean, Virginia, is looking for a Workforce Support Specialist to manage and coordinate critical workforce support programs. This role encompasses training delivery, performance management, and deployment lifecycle, ensuring compliance with organizational guidelines.

Ideal candidates will have a Bachelor's degree in Human Resources or a related field, along with 5-7 years of relevant experience, strong communication skills, and proficiency in Microsoft Office. Comprehensive benefits including a Platinum-Level medical plan and 401k contributions are offered.

Qualifications

• 5-7 years of experience managing or coordinating multiple programs.
• Strong oral and written communication skills.
• Experience with analytic tradecraft standards (ICD 203, 206).

Responsibilities

• Coordinate and deliver training programs.
• Facilitate Performance Management Program (DCIPS).
• Provide lifecycle coordination for personnel deployments.

Skills

Strong knowledge of federal workforce regulations

Experience as an instructor or facilitator

Proficiency with Microsoft Office Suite

Experience reviewing official documents

Collaborating with diverse audiences

Education

Bachelor's degree in HR, Business, Psychology, or related field

Tools

Microsoft Excel

Tableau

PeopleSoft

Job description

The Workforce Support Specialist manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role is responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership.

Duties May Include

• Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination
• Facilitate the directorate's Performance Management Program (DCIPS), advising the workforce and tracking progress
• Provide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirements
• Develop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilization
• Analyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selection
• Review and analyze training feedback and course materials to recommend updates and improvements
• Lead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforce
• Serve as a primary point of contact for employees and managers on matters of performance management, and deployment
• Develop and maintain the directorate's physical space implementation plan, monitoring vacancies and optimizing seating arrangements
• Maintain all required databases and records for deployments (DeployNet), and other program activities
• Prepare program overview briefs, status reports, and other official correspondence for leadership

Required Skills

• Education: A minimum of a Bachelor's degree in Human Resources, Business, Psychology, or a related field
• Experience: A minimum of 5-7 years demonstrated experience managing or coordinating multiple programs in a fluid, changing environment. In lieu of a degree 7-10+ years
• Strong knowledge of and experience applying federal workforce regulations, including performance management principles (e.g., DCIPS)
• Experience as an instructor or facilitator with strong oral and written communication skills
• Proficiency with the Microsoft Office Suite, especially Excel for data sorting and report generation
• Experience reviewing and editing official documents or intelligence reports, with a strong understanding of analytic tradecraft standards (ICD 203, 206)
• Demonstrated experience collaborating with and providing support to diverse audiences, including employees with disabilities

Desired Skills

• At least 24 months of experience planning and implementing programs and resolving issues requiring cross-organizational coordination
• Demonstrated experience using travel and deployment systems (MET, DTS, SPOT, APACS)
• Specific experience with PeopleSoft and the DCIPS Performance Management system
• Experience developing data visualizations or dashboards using tools like Tableau

Benefits

• Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
• 401k Contribution from Day 1
• PTO + 11 Paid Federal Holidays
• Long & Short Term Disability Insurance
• Group Term Life Insurance
• Tuition, Certification & Professional Development Assistance
• Workers' Compensation
• Relocation Assistance