Workforce Support Specialist - Active TS/SCI

ENS Solutions, LLC; Arlington (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Free Platinum-Level Medical/Dental/VIS

401k Contribution from Day 1

PTO + 11 Paid Federal Holidays

Disability Insurance

Group Term Life Insurance

Tuition, Certification & Professional

Workers’ Compensation

Relocation Assistance

Job summary

ENS Solutions, LLC is seeking a Workforce Support Specialist to manage the end-to-end delivery of workforce programs, including training, performance management, deployment readiness, and space planning. You will act as a key liaison for employees and managers while ensuring compliance with agency guidance and regulatory requirements.

The role requires a Bachelor's degree in HR, Business, or Psychology, 5–7 years of program coordination, and strong DCIPS/analytic tradecraft knowledge.

Qualifications

• Bachelor’s degree in HR, Business, Psychology or related field.
• 5–7 years in managing or coordinating multiple programs; 7–10+ years if no degree.
• Strong knowledge of federal workforce regulations and DCIPS principles.
• Instructing or facilitating experience with strong communication skills.
• Proficiency with Microsoft Office, especially Excel for data tasks.
• Experience editing official documents or intelligence reports with analytic standards (ICD 203, 206).
• Experience collaborating with diverse audiences, including employees with disabilities.

Responsibilities

• Coordinate and deliver the full curriculum of training programs, including scheduling and logistics.
• Facilitate the Performance Management Program (DCIPS) and track progress.
• Provide full lifecycle coordination for deployments (readiness, travel, medical/security).
• Develop dashboards and reports to track metrics for training, performance, and space use.
• Draft position descriptions from OCONUS requirements and advise on deployment selection.
• Review training feedback and materials to propose improvements.
• Lead training on analytic tradecraft standards (ICD 203, 206).
• Serve as primary contact for employees and managers on performance and deployment matters.
• Maintain directorate space implementation plans and optimize seating.

Skills

DCIPS knowledge

Instructor / facilitator

Excel data sorting

Oral and written communication

Diversity and inclusion support

Education

Bachelor’s degree in HR, Business, or Psychology

Tools

Microsoft Office Suite

PeopleSoft

Tableau

MET / DTS / SPOT / APACS

Job description

The Workforce Support Specialist manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role is responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership.

Duties May Include:

• Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination.
• Facilitate the directorate’s Performance Management Program (DCIPS), advising the workforce and tracking progress.
• Provide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirements.
• Develop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilization.
• Analyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selection.
• Review and analyze training feedback and course materials to recommend updates and improvements.
• Lead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforce.
• Serve as a primary point of contact for employees and managers on matters of performance management, and deployment.
• Develop and maintain the directorate’s physical space implementation plan, monitoring vacancies and optimizing seating arrangements.
• Maintain all required databases and records for deployments (DeployNet), and other program activities.
• Prepare program overview briefs, status reports, and other official correspondence for leadership.

Required Skills:

• Education: A minimum of a Bachelor’s degree in Human Resources, Business, Psychology, or a related field.
• Experience: A minimum of 5-7 years demonstrated experience managing or coordinating multiple programs in a fluid, changing environment. In lieu of a degree 7-10+ years.
• Strong knowledge of and experience applying federal workforce regulations, including performance management principles (e.g., DCIPS).
• Experience as an instructor or facilitator with strong oral and written communication skills.
• Proficiency with the Microsoft Office Suite, especially Excel for data sorting and report generation.
• Experience reviewing and editing official documents or intelligence reports, with a strong understanding of analytic tradecraft standards (ICD 203, 206).
• Demonstrated experience collaborating with and providing support to diverse audiences, including employees with disabilities.

Desired Skills:

• At least 24 months of experience planning and implementing programs and resolving issues requiring cross-organizational coordination.
• Demonstrated experience using travel and deployment systems (MET, DTS, SPOT, APACS).
• Specific experience with PeopleSoft and the DCIPS Performance Management system.
• Experience developing data visualizations or dashboards using tools like Tableau.

Essential Network Security (ENS) Solutions, LLCis a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.

Why ENS?

• Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
• 401k Contribution from Day 1
• PTO + 11 Paid Federal Holidays
• Long & Short Term Disability Insurance
• Group Term Life Insurance
• Tuition, Certification & Professional Development Assistance
• Workers’ Compensation
• Relocation Assistance

Candidate AI Usage Policy

AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.