Workforce/Staffing Manager

Touchstone Communities; San Antonio (TX); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Paycheck advances

Tuition reimbursement

401(k) matching

Paid time off Day 1

Bonus opportunities

Touchstone Emergency Assistance Grants

Job summary

Touchstone Communities’ The Heights at Medical Center is seeking an experienced Workforce/Staffing Coordinator to optimize scheduling for clinical staff and ensure regulatory compliance. You will own the scheduling process, coordinate with PRN staff, and maintain daily and monthly rosters to support high-quality care.

Join a team that values teamwork, compassion, and excellence. The role requires strong communication skills, at least 1 year in staffing in a skilled nursing setting, and

Qualifications

• Must have 1+ year staffing/labor management in a skilled nursing community.
• High School diploma required; additional education is a plus.
• Texas CNA or Certified Medication certification.
• Experience with OnShift scheduling software is a big plus.
• Strong communication and customer-service skills.

Responsibilities

• Own the scheduling process for clinical staff, ensuring accuracy and compliance with standards.
• Revise and review clinical schedules and hiring templates to keep operations running smoothly.
• Fill open shifts quickly by coordinating with PRN team members and managing call-ins or fluctuations.
• Maintain and post daily/monthly schedules in OnShift (experience preferred).
• Partner with leadership to ensure staffing ratios meet quality care standards.

Skills

Staffing experience

OnShift scheduling

Communication skills

Labor management

CNA certification

Education

High School diploma

Additional education

Job description

Join Team Touchstone and Make Lives Better!

Are you passionate about creating smooth, efficient schedules that keep a skilled nursing team running at its best? Do you thrive in a fast-paced environment where your organizational skills truly make a difference? If so, The Heights at Medical Center wants YOU on our team!

We’re seeking an experienced Workforce/Staffing Coordinator who understands the critical role scheduling plays in delivering exceptional care. This is your chance to be part of a culture that values teamwork, compassion, and excellence—where every voice matters and every role impacts lives.

What You’ll Do

• Own the scheduling process for clinical staff, ensuring accuracy and compliance with company standards and regulatory requirements.
• Revise and review clinical schedules and hiring templates to keep operations running smoothly.
• Fill open shifts quickly by coordinating with PRN team members and managing call-ins or staffing fluctuations.
• Maintain and post daily/monthly schedules in OnShift (experience preferred).
• Partner with leadership to ensure staffing ratios meet quality care standards.

What We’re Looking For

• High School diploma required, additional education a plus.
• Minimum 1 year of staffing/labor management experience in a skilled nursing community—this is a MUST.
• Texas CNA or Certified Medication certification.
• Experience with OnShift scheduling software is a big plus!
• Strong communication and customer service skills—you’ll be the go-to person for scheduling needs.

Why Join Touchstone?

• A workplace where your voice matters and your contributions are valued.
• Competitive pay and benefits, including:
• Paycheck advances
• Tuition reimbursement
• 401(k) matching
• Paid time off accrued starting Day 1
• Numerous bonus opportunities
• Touchstone Emergency Assistance Foundation Grants
• Be part of The Touchstone Experience—a culture built on compassion, integrity, and excellence.