WORKFORCE SPECIALIST CASE MANAGER

Melwood; Alexandria (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Melwood is seeking staff to perform initial workforce intake and ongoing assessment of client abilities, needs, interests, and work preferences. You interviews participants and identifies employment history and job preferences, guiding them toward suitable roles.

You will help develop and implement Career Development Plans (CDP) and BESI, maintain client records, assist with resumes, and coordinate job readiness supports to meet market demands while connecting clients with local employers.

Qualifications

• Bachelor's degree required and relevant experience.
• Minimum of three years’ work experience in similar roles.
• Intermediate proficiency in Excel, Outlook and Word.
• Experience with client assessments and employment planning.

Responsibilities

• Provide intake and ongoing assessment of client abilities, needs, interests, and work preferences.
• Assist participants in developing Career Development Plans (CDP) and BESI inventories.
• Maintain client information and reports using Enterprise NonProfit Software (ETO).
• Help with resumes and cover letters aligned to job goals and market.
• Coordinate job readiness supports and liaise with employers.

Skills

Interpersonal skills

Assessment skills

Career counseling

Education

Bachelor's Degree

Tools

Excel

Outlook

Word

Databases

Statistical Software

Job description

Provides initial workforce intake and on-going assessment of client abilities, needs, interests, and work preferences to include interviewing participants and identifying employment history and job preference.

Assists participants in developing and implementing Career Development Plans (CDP) and Barriers to Employment Success Inventory (BESI) to include outlining employment goals and objectives.

Maintains client information and employment database in Enterprise NonProfit Software (ETO); prepares required progress and outcomes reports in a timely manner.

Assists clients with preparing resumes and cover letters in alignment with job market and career goals.

Coordinate's and provides the necessary job readiness supports, career preparation and work experience activities to meet the demands of the current job market and individual client interests, and assists clients in employment advancement efforts.

Develops and maintains relationship with the business community; serves as a liaison between participant and employer; and attends weekly case staff meetings and monthly partnership meetings.

Assists with securing job placement and retention; performs assessments duties for accommodations and worksite modifications; and provides guidance and referrals as necessary.

Education: Bachelor's Degree

Work Experience: Minimum of three years requirement.

Computer Knowledge: Must have intermediate experience in Excel, Outlook, Word, Databases, Statistical Software and Basic computer and internet proficiency.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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