Workforce Solutions Business Development Officer (Full-Time)

Milwaukee Area Technical College; Milwaukee (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Vacation time

Sick leave

Job summary

Milwaukee Area Technical College (MATC) is seeking a Workforce Solutions Business Development Officer to drive revenue growth through strategic partnerships, employer engagement, and tailored workforce training solutions. The role partners with industry and community stakeholders to expand MATC’s presence and opportunities from prospect to implementation.

The position emphasizes consultative sales, cross-functional collaboration, and data-driven performance to advance Workforce Solutions’

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, Education, Workforce Development, or closely related field.
• At least five (5) years of progressively responsible work experience in strategic partnerships, B2B or consultative sales, employer engagement, workforce development, or related field.

Responsibilities

• Develops and executes proactive business development strategies to support growth objectives.
• Identifies target industries, priority employer segments, and market opportunities to expand MATC's presence and revenue.
• Cultivates and manages relationships with employer executives, HR professionals, and industry partners.
• Leads discovery discussions to identify workforce challenges and design customized training programs.
• Develops and delivers partnership proposals and negotiates agreements to secure collaborations.
• Maintains CRM records and monitors pipeline, forecasts, and key performance indicators.

Skills

Business development

Strategic partnerships

Employer engagement

Consultative sales

CRM proficiency

Relationship building

Sales cycle management

Cross-functional collaboration

Communication

Independent leadership

Education

Bachelor’s degree in Business Administration/Marketing/Communications/Education/Workforce Development

Five years in strategic partnerships or B2B sales

Master's degree (preferred)

Tools

CRM systems

Sales pipeline tools

Google Suite

Job description

Under the direction of the Director, Workforce Solutions, the Workforce Solutions Business Development Officer leads business development, employer engagement, and strategic partnership initiatives that advance Workforce Solutions’ growth objectives. The position is responsible for identifying and cultivating new business opportunities, developing customized workforce training and talent solutions, and expanding relationships with employers, industry associations, and community partners.

This role serves as a senior individual contributor responsible for driving revenue growth through consultative sales strategies, partnership development, and market expansion. The position operates with substantial independence and discretion, influencing cross-functional stakeholders and representing MATC externally while advancing opportunities from prospect identification through partnership implementation.

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

Characteristic Duties and Responsibilities

• Business Development Strategy & Market Expansion:
  • Develops and executes proactive business development strategies that support Workforce Solutions growth objectives.
  • Identifies target industries, priority employer segments, emerging workforce trends, and market opportunities to expand MATC's presence and increase revenue-generating partnerships.
• Employer Engagement & Relationship Development:
  • Cultivates and manages relationships with employer executives, human resource professionals, learning and development leaders, operations stakeholders, industry associations, and workforce development partners.
  • Represents MATC at business, industry, and community events to promote Workforce Solutions offerings and establish long-term strategic partnerships.
• Consultative Solution Design & Workforce Planning:
  • Leads discovery and needs assessment discussions with employers to identify workforce challenges, skill gaps, and organizational objectives.
  • Collaborates with academic, workforce, and operational partners to develop customized training programs, talent pipeline initiatives, and workforce solutions aligned with employer needs and institutional capabilities.
• Proposal Development, Negotiation, & Opportunity Advancement:
  • Develops and delivers presentations, partnership proposals, and business recommendations that communicate value and address client objectives.
  • Facilitates negotiations, advances opportunities through the sales cycle, and works within established approval processes to secure agreements and partnerships.
• Strategic Partnership Management:
  • Establishes and strengthens strategic employer and industry partnerships that support workforce development, talent advancement, and organizational growth.
  • Maintains ongoing engagement with key partners to identify expansion opportunities, strengthen collaboration, and maximize long-term partnership outcomes.
• Cross-Functional Collaboration & Stakeholder Leadership:
  • Coordinates with Workforce Solutions staff, academic leadership, faculty, marketing, grants, and college stakeholders to advance employer opportunities and support successful partnership implementation.
  • Provides functional leadership and guidance by aligning stakeholders around employer needs, project priorities, and solution strategies.
• Sales Pipeline Management & Performance Analytics:
  • Maintains accurate customer relationship management (CRM) records and manages a comprehensive pipeline of prospective and active opportunities.
  • Monitors sales activity, revenue forecasts, partnership outcomes, and key performance indicators to evaluate effectiveness, inform decision-making, and support continuous improvement efforts.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators.
• Ethics & Confidentiality:
  • Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness, and accuracy in all actions.
  • Addresses all student and employee behavior in a confidential and respectful manner.
• Continuous Learning & Professional Development:
  • Maintains current knowledge of best practices and standards in higher education with an emphasis on community colleges.
  • Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees, and professional associations or conferences to promote continuous learning.
• Other Duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience

• Bachelor’s degree in Business Administration, Marketing, Communications, Education, Workforce Development, or a closely related field.
• At least five (5) years of progressively responsible work experience in strategic partnerships, Business To Business (B2B) or consultative sales, employer engagement, business development, workforce development, or a closely related field.

Preferred Education & Experience

• Master's degree in a related field.
• More than five (5) years of progressively responsible experience in strategic partnerships, B2B or consultative sales, employer engagement, business development, workforce development, or a related field.
• Experience managing a full sales cycle and significant organizational relationships.

Knowledge, Skills, & Abilities

• Business Development Expertise: Demonstrated expertise in business development, strategic partnerships, consultative sales, and employer engagement.
• Workforce Strategy Knowledge: Knowledge of workforce development, employee training, talent pipeline development, and organizational learning strategies.
• Relationship Building: Strong relationship-building skills with the ability to establish credibility and trust with executive-level stakeholders.
• Strategic Thinking: Ability to identify market opportunities and develop business growth strategies that align with organizational objectives.
• Sales Cycle Management: Experience developing proposals, negotiating agreements, and managing opportunities throughout the sales lifecycle.
• Technical Tools: Experience utilizing CRM systems, sales pipeline management tools, and performance reporting metrics.
• Communication Skills: Ability to communicate effectively through both oral and written means.
• Interpersonal Collaboration: Ability to establish, collaborate, and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
• Professionalism: Ability to convey an image of professionalism and dedication in work-related activities.
• Diversity & Inclusion: Ability to work with culturally diverse student and employee populations.
• Software Proficiency: Proficiency in the use of computers and software specific to position, including Google Suite.
• Independent Leadership: Ability to work successfully with minimal supervision and serve in a leadership role to others.
• Organization & Time Management: Ability to establish workflows, manage multiple projects, and meet necessary deadlines.

Core Competencies

• Customer focus
• Action oriented
• Values differences
• Self-development
• Compassion
• Cultivates innovation
• Optimizes work processes
• Ensures accountability
• Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust

Start Date

This position supports the Workforce Solutions Department and is available to start as soon as possible.

Job Parameters

This is a 1.0 FTE or 40 hours per work week position. Hours are typically Monday through Friday during normal business hours. This position is eligible for a flexible work assignment after probationary period of six months is satisfied.

Office is based out of our Milwaukee Downtown Campus. Flexibility is essential, as the role may require occasional evening, night, and weekend hours, as well as travel to other campuses. Employees will conduct all work hours in the State of Wisconsin, performing work outside the state is strictly prohibited.

Salary Information

This is a exempt salaried position. Salaries determination is based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the fully completed job application.

Interviews

Selected qualified candidates will be invited to participate in a virtual interview on a date to be determined. Candidates who are selected after the first interview will be invited to a final interview. Final interviews will be conducted on site at our Milwaukee Downtown Campus location.

EEO

Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email [e-mail].

Health Insurance

• MATC offers a choice between two medical insurance plans. See below for plan types:
  • Low Deductible PPO
  • High Deductible PPO
• Upon selection, the coverage begins the first of the month following start date. You will have 30 days from your start date to enroll.
• MATC contributes a generous percentage towards medical insurance premium.
• Both medical plans include prescription drug coverage at no additional cost to employees.
• Employees are offered an option to enroll in a Health Care Flexible Spending Account (FSA) with the selection of the Low Deductible PPO plan.
• Employees are offered an option to enroll in a Health Savings Account (HSA) with the selection of the High Deductible PPO plan with employer contributions.

Dental Insurance

• MATC offers a group dental plan through Delta Dental.
• Upon selection, the dental insurance plan coverage begins the first of the month following start date.
• Annual maximum per covered person is $2,500; plan covers preventive, routine, restoration, and has an orthodontic benefit for dependents up to age 19.

Vision Insurance

• MATC offers a group vision plan through Superior Vision. Upon selection, the vision insurance plan coverage begins the first of the month following start date.
• Plan covers eye exam, frames, lenses and contact lenses.

Group Life Insurance

• MATC offers group term life insurance benefits through Madison National Life Insurance Company effective the first of the month of start date and is fully paid for by the College. The amount of insurance is based upon the employee’s annual earnings rounded to the higher $1,000.00. The benefit is doubled in the event of accidental death.
• Supplemental Life Insurance is also available at group rates for employees, spouses, and dependents to purchase.

Long-Ter‑Disability

• MATC offers long‑term disability insurance through Madison National Life Company after 30 days of employment and is fully paid for by the College. Benefits provided are equal to 66 2/3% of base monthly earnings.

Flexible Spending Accounts

• MATC offers two types of Flexible Spending Accounts (FSA):
  • Health Care FSADependent Care FSA
• This type of benefit allows employees to set aside pre-tax dollars per calendar year for a variety of medical, dental, and vision expenses (for a Health Care FSA) and for day care expenses for children under 13 or family members that are dependent on you for more than half their support (for a Dependent Care FSA) up to a maximum amount.

Retirement Savings

• Regular full-time employees of MATC who are hired for greater than 12 months become members of the Wisconsin Retirement System (WRS)’s pension system as of day one of employment. The College currently pays the full cost of the employer contribution (6.9%), and the employee pays the full part of the employee contribution of 6.9% of salary. There is a five year vesting period requirement in order to qualify for any employer contributions made on the employee's behalf. Contribution rates are subject to change annually as set by the State.
• In addition to the WRS pension account, employees may enroll in other optional retirement savings plan such as a 403(b) account or a 457 account on a pre-tax or post-tax basis.

Sick Leave

• MATC offers employees a generous sick leave plan per year.
• Each employee may accumulate up to 165 days of full sick leave with an unlimited accumulation of half pay sick leave.

Vacation

• MATC offers a vacation policy to employees for the purpose of rest and relaxation.
• Vacation is earned at a generous rate each year of employment. (Not available for Instructors)

Paid & Flexible (Floating) Holidays

• MATC offers 12 paid holidays for non-Faculty positions and 7 paid holidays for Faculty positions.
• MATC provides two flexible (floating) holidays per employee per year. (Not available for Instructors).

Tuition Benefits

• Employees are eligible for tuition reimbursement and waiver after completing probationary period.
• Amount allowed per fiscal year is 18 credits at MATC or $1,400 at other accredited institutions.