Workforce Solutions Business Development Officer (Full-Time)

The Chronicle Of Higher Education, Inc.; Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Milwaukee Area Technical College (MATC) is seeking a Workforce Solutions Business Development Officer to drive revenue growth through consultative sales and strategic partnerships. You will identify opportunities, engage employers, and design tailored workforce solutions that align with industry needs and MATC capabilities.

You will collaborate with academic leadership, industry partners, and internal teams to expand the college’s presence, manage the sales cycle, and advance partnerships from

Qualifications

• Bachelor's degree in Business Administration or related field.
• At least five years in strategic partnerships, B2B or consultative sales.
• Preferred master's degree and extensive stakeholder relationships.

Responsibilities

• Develops and executes proactive business development strategies to support growth objectives.
• Identifies target industries and expands revenue-generating partnerships.
• Leads discovery, needs assessment, and solution design with employer partners.
• Develops proposals and negotiates agreements to secure partnerships.
• Maintains CRM records and monitors pipeline and KPIs.

Skills

Business Development

Employer Engagement

Strategic Partnerships

Sales Cycle Management

CRM Tools

Cross-functional Leadership

Education

Bachelor’s degree in Business Administration or related field

5+ years experience in partnerships or sales

Master's degree (preferred)

Tools

CRM software

Google Suite

Job description

Under the direction of the Director, Workforce Solutions, theWorkforce Solutions Business Development Officer, leads businessdevelopment, employer engagement, and strategic partnershipinitiatives that advance Workforce Solutions’ growth objectives.

The position is responsible for identifying and cultivating newbusiness opportunities, developing customized workforce trainingand talent solutions, and expanding relationships with employers,industry associations, and community partners.

This role serves as a senior individual contributor responsible fordriving revenue growth through consultative sales strategies,partnership development, and market expansion. The positionoperates with substantial independence and discretion, influencingcross-functional stakeholders and representing MATC externallywhile advancing opportunities from prospect identification throughpartnership implementation.

Milwaukee Area Technical College (MATC) is Wisconsin's largest andmost diverse technical college, offering 170+ high-quality programsthat connect students to a career in as little as one to two years.The college also offers a less expensive path to a four-yeardegree. MATC is transforming lives, industry and our community bypreparing students today for the careers of tomorrow. Together, weare meeting the needs of the community we shared and committed toeliminating equity gaps in higher education for both students andemployees. We are seeking passionate individuals to join our teamwho share the same passion in serving this purpose. Learn moreabout MATC at www.matc.edu.

Characteristic Duties and Responsibilities

• Business Development Strategy & Market Expansion:
  • Develops and executes proactive business development strategiesthat support Workforce Solutions growth objectives.
  • Identifies target industries, priority employer segments,emerging workforce trends, and market opportunities to expandMATC's presence and increase revenue-generating partnerships.
• Employer Engagement & Relationship Development:
  • Cultivates and manages relationships with employer executives,human resource professionals, learning and development leaders,operations stakeholders, industry associations, and workforcedevelopment partners.
  • Represents MATC at business, industry, and community events topromote Workforce Solutions offerings and establish long-termstrategic partnerships.
• Consultative Solution Design & Workforce Planning:
  • Leads discovery and needs assessment discussions with employersto identify workforce challenges, skill gaps, and organizationalobjectives.
  • Collaborates with academic, workforce, and operational partnersto develop customized training programs, talent pipelineinitiatives, and workforce solutions aligned with employer needsand institutional capabilities.
• Proposal Development, Negotiation, & OpportunityAdvancement:
  • Develops and delivers presentations, partnership proposals, andbusiness recommendations that communicate value and address clientobjectives.
  • Facilitates negotiations, advances opportunities through thesales cycle, and works within established approval processes tosecure agreements and partnerships.
• Strategic Partnership Management:
  • Establishes and strengthens strategic employer and industrypartnerships that support workforce development, talentadvancement, and organizational growth.
  • Maintains ongoing engagement with key partners to identifyexpansion opportunities, strengthen collaboration, and maximizelong-term partnership outcomes.
• Cross-Functional Collaboration & StakeholderLeadership:
  • Coordinates with Workforce Solutions staff, academicleadership, faculty, marketing, grants, and college stakeholders toadvance employer opportunities and support successful partnershipimplementation.
  • Provides functional leadership and guidance by aligningstakeholders around employer needs, project priorities, andsolution strategies.
• Sales Pipeline Management & Performance Analytics:
  • Maintains accurate customer relationship management (CRM)records and manages a comprehensive pipeline of prospective andactive opportunities.
  • Monitors sales activity, revenue forecasts, partnershipoutcomes, and key performance indicators to evaluate effectiveness,inform decision-making, and support continuous improvementefforts.
• Collaborative Teamwork: Establishes, maintains, andenhances positive work relationships with staff, faculty, andadministrators.
• Ethics & Confidentiality:
  • Practices honesty by demonstrating a consistent anduncompromising adherence to strong moral and ethical principles,values, truthfulness, and accuracy in all actions.
  • Addresses all student and employee behavior in a confidentialand respectful manner.
• Continuous Learning & ProfessionalDevelopment:
  • Maintains current knowledge of best practices and standards inhigher education with an emphasis on community colleges.
  • Actively organizes and/or participates in applicableworkgroups, trainings, workshops, seminars, committees, andprofessional associations or conferences to promote continuouslearning.
• Other Duties: Performs other related duties within thescope of the position as required for the efficient operation ofthe division and to support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditationstandards/requirement, as well as all MATC policies andprocedures.

Required Education & Experience

• Bachelor’s degree in Business Administration, Marketing,Communications, Education, Workforce Development, or a closelyrelated field.
• At least five (5) years of progressively responsible workexperience in strategic partnerships, Business To Business (B2B) orconsultative sales, employer engagement, business development,workforce development, or a closely related field.

Preferred Education & Experience

• Master's degree in a related field.
• More than five (5) years of progressively responsibleexperience in strategic partnerships, B2B or consultative sales,employer engagement, business development, workforce development,or a related field.
• Experience managing a full sales cycle and significantorganizational relationships

Knowledge, Skills, & Abilities

• Business Development Expertise: Demonstrated expertise inbusiness development, strategic partnerships, consultative sales,and employer engagement.
• Workforce Strategy Knowledge: Knowledge of workforcedevelopment, employee training, talent pipeline development, andorganizational learning strategies.
• Relationship Building: Strong relationship-building skills withthe ability to establish credibility and trust with executive-levelstakeholders.
• Strategic Thinking: Ability to identify market opportunitiesand develop business growth strategies that align withorganizational objectives.
• Sales Cycle Management: Experience developing proposals,negotiating agreements, and managing opportunities throughout thesales lifecycle.
• Technical Tools: Experience utilizing CRM systems, salespipeline management tools, and performance reporting metrics.
• Communication Skills: Ability to communicate effectivelythrough both oral and written means.
• Interpersonal Collaboration: Ability to establish, collaborate,and maintain effective work relationships with peers, students,teachers, staff, representatives of outside agencies, educationalinstitutions, and the general public.
• Professionalism: Ability to convey an image of professionalismand dedication in work-related activities.
• Diversity & Inclusion: Ability to work with culturallydiverse student and employee populations.
• Software Proficiency: Proficiency in the use of computers andsoftware specific to position, including Google Suite.
• Independent Leadership: Ability to work successfully withminimal supervision and serve in a leadership role to others.
• Organization & Time Management: Ability to establishworkflows, manage multiple projects, and meet necessarydeadlines.

Core Competencies

• Customer focus
• Action oriented
• Values differences
• Self-development
• Compassion
• Cultivates innovation
• Optimizes work processes
• Ensures accountability
• Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust

Supplemental Information

Start Date : This position supports the Workforce SolutionsDepartment and is available to start as soon as possible.

Job Parameters: This is a 1.0 FTE or 40 hours per work weekposition . Hours are typically Monday through Friday during normalbusiness hours. This position is eligible for a flexible workassignment after probationary period of six months issatisfied.

Salary Information: This is a exempt salaried position.Salaries determination is based on years of experience, internalsalary equity, and a review of the applicant's employment andeducational background as listed on the fully completed jobapplication.

EEO: Milwaukee Area Technical College will not discriminateagainst any employee, applicant for employment, student, orapplicant for admission on the basis of race, color, nationalorigin, ancestry, sex, sexual orientation, creed, religion,political affiliation, marital status, parental status, pregnancy,disability, age, membership in any reserve component of the armedforces, union affiliation, arrest and conviction record, or anyother protected category under applicable local, state or federallaw.

Reasonable accommodations will be provided for qualifiedindividuals with disabilities. If you have a disability and needspecial accommodation for the application process, please contactour office at 414-297-6529 (Wisconsin Relay System: 711) or email [e-mail].