Workforce Programs Strategy & Operations Consultant II

State-of-Florida; Tallahassee (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

FloridaCommerce, the State of Florida agency in Tallahassee, seeks an OPS Government Operations Consultant II to provide policy direction, training, and technical assistance for workforce programs and LWDBs. The role covers Wagner-Peyser, WIOA, and related services, and involves creating guidelines and evaluating program impacts.

You will research statutes, develop procedures, and propose improvements to service delivery.

Qualifications

• Bachelor’s degree or four years of equivalent work experience relevant to this position.
• Telework is not approved; candidate must work at Tallahassee location.
• Travel may be required.

Responsibilities

• Assist with providing direction, guidance and technical assistance for workforce programs, which includes the identification of training needs, development of appropriate training and providing the training.
• Conducts research of federal and state statutes, regulations and other governing authorities to develop, review and update programmatic policies, procedures, guidelines, and state and local plans. Evaluates the impact of statutes, regulations and governing authorities on operations, identifies potential problems, and recommends appropriate action.
• Assist with providing guidance and assistance to partner staff, agency management, program administrator and agency staff in the management and operation of programs and responsibilities. Consults with management on the development and implementation of training and technical assistance to improve workforce program outcomes.
• Assist with investigating, assessing, analyzing, and making recommendation(s) to resolve issues and problems presented by partner staff, agency management, program administrator and agency staff. Consults with agency staff members and external partners to develop solutions for programmatic operational problems.
• Assists with quality assurance reviews, identifies corrective action, assists with and/or prepares reports, and follows up on concerns. Provides feedback on updating quality assurance tools. Participates in data validation on site reviews, as needed.
• Other duties as required.

Skills

Project management

Communication

Time management

Written communication

Relationship building

Problem solving

Prioritization

MS Office

Education

Bachelor’s degree or 4 years relevant experience

Tools

Microsoft Outlook

Word

Job description

FloridaCommerce, the State of Florida agency in Tallahassee, seeks an OPS Government Operations Consultant II to provide policy direction, training, and technical assistance for workforce programs and LWDBs. The role covers Wagner-Peyser, WIOA, and related services, and involves creating guidelines and evaluating program impacts.

You will research statutes, develop procedures, and propose improvements to service delivery.