Workforce Optimization & Analytics Analyst

Hyster-Yale Materials Handling; Avon (IN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Tuition reimbursement

Hybrid work option

Medical, dental, vision, and life ins.

Profit sharing / 401(k)

Job summary

Hyster-Yale Materials Handling, Inc. is seeking a Workforce Management Process Analyst in Avon, IN, with occasional travel to Danville, IL. You will maintain the workforce management system, develop labor standards, conduct time studies, and analyze data to drive productivity.

The role requires 4–6 years in related operations, a relevant degree or equivalent experience, and strong analytical, communication, and coaching skills. Occasional travel and a hybrid work option are offered.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, or related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• Equivalent industry experience of 8-10 years may be considered in lieu of a degree.
• Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Responsibilities

• Maintain and support the workforce management system and partner with operations leadership to improve productivity, efficiency, and resource utilization.
• Develop, implement, and maintain labor standards for warehouse operations.
• Conduct time studies and workflow analysis to establish accurate performance expectations.
• Maintain warehouse layouts, process maps, and operational flow documentation.
• Collect and analyze operational data to identify opportunities for labor and process improvements.
• Review workforce management reports and performance metrics with supervisors and management teams.
• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
• Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
• Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
• Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
• Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Skills

Analytical skills

Warehouse ops

Time studies

Labor analysis

Process improvement

Math skills

Data analysis

Communication

Train & coach

Reporting tools

Education

Bachelor's degree in Industrial Engineering

Operations Management degree

Supply Chain degree

Relevant experience in lieu of degree

Job description

Hyster-Yale Materials Handling, Inc. is seeking a Workforce Management Process Analyst in Avon, IN, with occasional travel to Danville, IL. You will maintain the workforce management system, develop labor standards, conduct time studies, and analyze data to drive productivity.

The role requires 4–6 years in related operations, a relevant degree or equivalent experience, and strong analytical, communication, and coaching skills. Occasional travel and a hybrid work option are offered.