Workforce Operations Coordinator

Entrega; Troy (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Entrega is seeking a highly organized Workforce Operations Coordinator to support HR processes across onboarding, changes, benefits, and compliance, ensuring accuracy and timeliness. This role is on site in Troy, Michigan and involves coordinating across teams to maintain orderly workflows throughout the employment lifecycle.

Reporting to the Senior HR Generalist and the Director of Workforce Performance & Operations, you will maintain records, track activities, and help scale our operational

Responsibilities

• Coordinate employee onboarding and offboarding activities from initiation through completion.
• Prepare offer letters, employment documentation, and onboarding materials.
• Coordinate background checks, employment verifications, and pre-employment activities.
• Facilitate new hire orientation and onboarding logistics.
• Process employee status changes, promotions, transfers, and separations.
• Track required activities, documentation, and approvals to ensure employee lifecycle processes are completed accurately and on time.
• Ensure employee records remain accurate and complete throughout the employment lifecycle.
• Maintain employee records and HRIS data with a high degree of accuracy.
• Coordinate benefits enrollment and employee benefits documentation.
• Support leave administration and required documentation.
• Manage workforce forms, templates, trackers, and standard documentation.
• Maintain personnel files and employment records in accordance with company policies and legal requirements.
• Coordinate HR-related vendor interactions as assigned.
• Maintain recurring operational calendars, deadlines, and open action items.

Job description

WHY JOIN ENTREGA

Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business-critical technology initiatives, supported by our ongoing investment in our people, processes, and technology.

At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact.

You’ll work alongside a talented team serving Fortune 500 clients, contribute to high-visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization.

If you’re looking for an opportunity to make a meaningful impact, learn and grow professionally, and help shape the future of a growing professional services firm, we encourage you to explore a career with Entrega.

POSITION DETAILS

The following information provides an overview of the work arrangement and key logistical aspects of the role. Specific details may vary based on business needs and the requirements of the position.

Work Location: Onsite - Troy, Michigan

Employment Type: Full-Time

Travel: Occasional local travel, as needed

POSITION SUMMARY

Entrega is seeking a highly organized, process-oriented Workforce Operations Coordinator to help operate the administrative processes that support our employees throughout the employment lifecycle.

This is an operations-focused role within our Human Resources organization. The Workforce Operations Coordinator is responsible for helping ensure workforce processes are executed accurately, consistently, and on time-from onboarding and employee changes through benefits administration, workforce records, compliance activities, and offboarding.

Working closely with the Senior HR Generalist and the Director of Workforce Performance & Operations, this role will maintain operational workflows, track activities through completion, maintain accurate workforce information and documentation, coordinate across employees and managers, and help ensure important administrative requirements do not fall through the cracks.

Prior Human Resources experience is not required. We are interested in professionals with strong business operations, project coordination, program coordination, administrative operations, or similar experience who demonstrate exceptional organization, accountability, attention to detail, and follow-through. We can teach the right candidate our HR processes and systems; we are looking for someone who already knows how to operate with discipline.

This is an opportunity to help build the operational foundation of Human Resources at a growing professional services firm. As Entrega continues to grow, the Workforce Operations Coordinator will play an important role in developing scalable processes, improving operational efficiency, and supporting the continued evolution of our workforce operations.

This position is ideal for someone who enjoys bringing structure to work, managing multiple priorities, maintaining accurate information, coordinating across teams, following activities through completion, and continuously improving how work gets done.

RESPONSIBILITIES

This description reflects the primary accountabilities of the role and is not intended to be an exhaustive list of all responsibilities. Role scope may evolve in alignment with business needs.

Employee Lifecycle Operations

• Coordinate employee onboarding and offboarding activities from initiation through completion.
• Prepare offer letters, employment documentation, and onboarding materials.
• Coordinate background checks, employment verifications, and pre-employment activities.
• Facilitate new hire orientation and onboarding logistics.
• Process employee status changes, promotions, transfers, and separations.
• Track required activities, documentation, and approvals to ensure employee lifecycle processes are completed accurately and on time.
• Ensure employee records remain accurate and complete throughout the employment lifecycle.

Workforce Operations & Administration

• Maintain employee records and HRIS data with a high degree of accuracy.
• Coordinate benefits enrollment and employee benefits documentation.
• Support leave administration and required documentation.
• Manage workforce forms, templates, trackers, and standard documentation.
• Maintain personnel files and employment records in accordance with company policies and legal requirements.
• Coordinate HR-related vendor interactions as assigned.
• Maintain recurring operational calendars, deadlines, and open action items.